Field Technician

Field Technician

Location: Kenosha, WI

Hours: 8am-5pm CST, Monday-Friday

Duration: contract through the end of 2026

Overview

We are seeking a Field Technician to support a large-scale Technology Refresh Services (TRS) project within a healthcare setting. This role will focus on the deployment, replacement, and support of IT hardware across clinical and administrative environments.

The ideal candidate is hands-on, detail-oriented, and comfortable working in fast-paced, patient-facing environments where professionalism and minimal disruption are critical.

Key Responsibilities

• Deploy, install, and replace IT hardware including:
• Desktop computers, laptops, and workstations
• Monitors, docking stations, and peripherals
• Printers and other endpoint devices
• Perform asset tagging, inventory tracking, and documentation
• Execute device imaging, configuration, and basic setup
• Provide basic troubleshooting and support during and after deployment
• Coordinate with end users to ensure smooth equipment transitions
• Follow site protocols and schedules to minimize disruption to clinical operations
• Escalate technical issues to appropriate teams when necessary
• Maintain compliance with healthcare IT standards and security protocols (HIPAA awareness)

Required Qualifications

• 1–3+ years of experience in IT support, field services, or desktop support
• Experience with hardware deployments or refresh projects
• Basic knowledge of:
• Windows OS
• Device imaging and configuration
• Networking fundamentals (connectivity, ports, etc.)
• Strong organizational skills with attention to detail
• Ability to follow processes and document work accurately