Field Technician
Medasource
Field Technician
Location: Kenosha, WI
Hours: 8am-5pm CST, Monday-Friday
Duration: contract through the end of 2026
Overview
We are seeking a Field Technician to support a large-scale Technology Refresh Services (TRS) project within a healthcare setting. This role will focus on the deployment, replacement, and support of IT hardware across clinical and administrative environments.
The ideal candidate is hands-on, detail-oriented, and comfortable working in fast-paced, patient-facing environments where professionalism and minimal disruption are critical.
Key Responsibilities
- Deploy, install, and replace IT hardware including:
- Desktop computers, laptops, and workstations
- Monitors, docking stations, and peripherals
- Printers and other endpoint devices
- Perform asset tagging, inventory tracking, and documentation
- Execute device imaging, configuration, and basic setup
- Provide basic troubleshooting and support during and after deployment
- Coordinate with end users to ensure smooth equipment transitions
- Follow site protocols and schedules to minimize disruption to clinical operations
- Escalate technical issues to appropriate teams when necessary
- Maintain compliance with healthcare IT standards and security protocols (HIPAA awareness)
Required Qualifications
- 1–3+ years of experience in IT support, field services, or desktop support
- Experience with hardware deployments or refresh projects
- Basic knowledge of:
- Windows OS
- Device imaging and configuration
- Networking fundamentals (connectivity, ports, etc.)
- Strong organizational skills with attention to detail
- Ability to follow processes and document work accurately
Vacancy posted 3 days ago
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