Fiber Installation Technician

Job Description

Job Description

The Fiber Installation Technician is responsible for installing, modifying, repairing, and disconnecting cable services, including video, data, and telephone. This role performs hands on field work involving the installation, maintenance, and troubleshooting of fiber optic and coaxial cable systems and related equipment. In certain service areas, the technician will support dual platform environments requiring knowledge and use of both coaxial and fiber technologies. All work must be performed in accordance with established safety policies, procedures, and regulatory guidelines.

If you’re ready to take a major step up in your career, we’re ready to talk.

What do our Fiber Technicians do?

Our technicians perform basic to advanced installation and troubleshooting for fiber optic broadband equipment and services. They complete installations, repairs, splicing, and integrations to existing infrastructure.

Some essential duties of our fiber technicians are to:

• Install, splice, repair, and terminate fiber-optic cables and connectors in both indoor and outdoor settings with new and existing fiber optic infrastructure.
• Maintaining detailed records of installations, repairs, and equipment used. Generate accurate reports on work completed and document network configurations.
• Apply personal ethics, honesty, initiative, flexibility and responsibility in the performance of work assignments
• Ensure that the highest quality of service is provided to promote superior customer satisfaction.
• Maintain strict adherence to safety protocols and procedures in this safety-sensitive role

INCUMBENTS ARE HELD ACCOUNTABLE FOR ALL DUTIES OF THIS JOB

What we’re looking for:

• You take customer service seriously and set the example
• You know or are motivated to learn the latest technologies and you’re ready to master whatever’s next
• You enjoy multi-tasking and working independently
• You advise and recommend the best solutions and products to meet the customer’s needs

What we’re offering:

• Competitive wages!
• Paid training - focused on safety, customer service, technology, products, and on-site sales techniques
• High quality tools, uniform, work van and gas card
• Medical, dental and vision benefits options
• 401(k) with a company match
• Employee stock purchase plan
• Paid time off
• Highly independent work environment
• A clear promotion path to Field Technician Supervisor and Site Manager - 80% of our Operation Managers started as Technicians

What we require:

• Be able to lift 60-80 pounds and climb 28-36 foot ladders
• A valid driver’s license
• Be able to work a flexible schedule that includes weekends or evenings
• Be able to pass a pre-employment drug test, criminal background check and MVR (driving record) check

About MasTec Advanced Technologies
MasTec Advanced Technologies is the leader in last mile fulfillment services for the deployment and installation of technology and devices. We safely deliver, install and support an array of consumer and commercial products, creating a high-quality customer experience in every interaction. We are the “clean boot, white glove” service provider, with more than 2,000 full-time service professionals and technicians nationwide. We connect people with the products and technology they want and need from TV, entertainment and security to connected homes, facility upgrades and smart cities. We provide the planning, staffing, training, resource deployment, inventory management, call center support and analytics required for a comprehensive workforce solution. Our controls deliver the depth, flexibility, technology and efficiency needed to meet any business objective. With over 25 years of expertise and one of the largest fleets of service vehicles in the country, you can be confident in us to deliver success for your business.


MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, gender, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, genetic information, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

Company Description

About MasTec Advanced Technologies\r\nMasTec Advanced Technologies is the leader in last mile fulfillment services for the deployment and installation of technology and devices. We safely deliver, install and support an array of consumer and commercial products, creating a high-quality customer experience in every interaction. We are the “clean boot, white glove” service provider, with more than 2,000 full-time service professionals and technicians nationwide. We connect people with the products and technology they want and need from TV, entertainment and security to connected homes, facility upgrades and smart cities. We provide the planning, staffing, training, resource deployment, inventory management, call center support and analytics required for a comprehensive workforce solution. Our controls deliver the depth, flexibility, technology and efficiency needed to meet any business objective. With over 25 years of expertise and one of the largest fleets of service vehicles in the country, you can be confident in us to deliver success for your business.\r\n \r\nMasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, gender, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, genetic information, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.