Operations Assistant Manager

Office Operations Assistant Manager 

Location: Bushwick, Brooklyn,11206

Schedule:  

• Very important: must be flexible as the schedule changes weekly according to our program calendar and needs
• 15-20 hours per week
• Must be available to schedule and manage all deliveries and pick-ups via uber 

About Us Our goal is to create magical enrichment experiences for kids by utilizing youth development principles and the power of fun and play. We implement our original Splat Lab™ and Anthropology Arts™ curriculum in schools, after-school programs, and run our own camps. We've al

Following a strategic restructuring in 2024, we are poised for renewed growth. Our focus is on enhancing quality and pursuing sustainable expansion by bringing on board experienced professionals. Our Curriculum Splat Lab is a hands-on enrichment program that combines Play, Art, STEM, and Creativity to create engaging learning experiences for kids. Each session features interactive activities like spider puppets, splat silly putty, rainbow snow, slime, and cup castles. Splat Lab combines Montessori principles, experiential learning, youth development, and Universal Design for Learning. Our Anthropology Arts curriculum focuses on cultural history by creating artifacts such as Egyptian canopic jars, Chinese dragon robes, and Incan llamas. 

Our Core Values

• Make Magic. We create magical and fun experiences for kids throughout NYC and beyond.
• Dream Big. For the future of Splat and ourselves.
• Collaborate. We co-create and build relationships with youth, clients, and each other.
• Culture. We teach the history of underrepresented communities in a joyful, powerful, and holistic style with a diverse teaching staff.
• Outliers. We embrace the weird and stand out from the pack with our unique programming and elite operations execution.

About You First and foremost, all Splat Lab staff must be fun and playful. You are highly detail-oriented and maybe a bit Type A. You live by the calendar, understand NYC geography, and the complexities of NYC schools. You enjoy problem-solving and figuring out ways to ensure our program implementation is not just good but spectacular.

Position Summary 

The Office Operations Assistant Manager will serve as an anchor of our production space, ensuring daily operations run smoothly and are maintained at a high level. The core of the role focuses on optimizing systems, supervising ops assistants, and coordinating essential program logistics. This position offers an opportunity to grow into a larger, potentially full-time role in the future. It requires strong organizational skills, attention to detail, and a passion for improving efficiency while supporting educators and ensuring high-quality, fun, and unique programming.

Key Responsibilities

Manage Production Space & Team

• Ensure the Program Manager, and Founder can completely rely on you to schedule deliveries, pick-ups, and ops staff so they can focus on other tasks

• Must be available Monday-Friday and occasional weekends to coordinate or delegate Uber pick-ups and deliveries. Must be able to do early mornings, evenings and weekends seasonally.

• Completely own scheduling part-time ops assistants to ensure packing and organizing of event materials and residency programs based on the calendar.

• This includes up to 40 residency classes happening per week (materials sent once for 10-12 week cycles) and up to 15 pop-up events per month (more during May-June)

• Maintain inventory, order supplies ahead of large cycle changes (Jan/ April/June/Sept)
• Lead weekly production meeting of part-time assistants to share upcoming events, improve packing issues, and coordinate logistics
• Assign maintenance tasks to assistants, including cleaning, material bag prep, unpacking, receiving deliveries, and space management
• Hire and train new ops assistant as needed

Scheduling & Coordination with Program team

• Work hand in hand with the Program Ops Manager to share staff, ensure supply delivery/pick-ups and get additional supplies to sites as needed
• Coordinate pick-up and delivery ubers for materials that may occur throughout the day (could be 6:30am or 6pm)
• Assist with camp materials and backend operations.

Qualifications & Requirements

• 5 years of experience in operations management
• Bachelor's degree required; Master's in Education, Nonprofit Management, or a related field preferred.
• Experience supervising and coaching a team to gel and get results
• Knowledge of art supplies and the ability to understand how kids interact with them will be important in this role
• Ability to manage multiple programs, events, and logistics simultaneously.
• Passion for process improvement, operational efficiency, and program excellence.
• Experience in teaching and youth development is highly preferred but not required.

Onboarding

The first 3-4 weeks of this role will serve as a probationary period to determine if it's the right fit for both you and the organization. During this time, you'll start with 10-15 hours per week, with a gradual increase in responsibilities as you become familiar with the operations. You'll receive feedback and guidance to help refine your approach, with the goal of ramping up to the full expected hours and responsibilities as we assess your fit in the role. At the end of this period, we'll review your progress and discuss the potential for long-term growth within the organization.

Application Process

This role is ideal for someone who thrives on structure, problem-solving, and ensuring top-notch program execution. If you love organization and logistics, enjoy supporting educators, and are excited about making a meaningful impact, we'd love to hear from you!

Submit a resume and answers to the following questions here or email Operations at Splat Lab dot com with the subject line “Job-OOM-Zebra”. This is partially to see if you are noticing these details.

Questions

1. What appeals to you about Splat Lab
2. This is a dedicated position that requires someone to own the logistics of the production space and improve systems for scaling a growing company. Why does this appeal to you?
3. Describe a time you problem-solved your way out of a challenging situation and how does this example show your strength as a leader
4. Share a link or description of a hobby or special interest of yours