Front Desk Concierge

THEOPPORTUNITY About GY Properties GY Properties is a U.S. real estate company headquartered in Philadelphia, PA, specializing in acquisition, development, construction and in-house management of multifamily residential properties and high-end residential condominiums. GY Properties has been doing business for more than 30 years in the Philadelphia region. At GY Properties our mission is to create homes and communities by focusing on location, wellness, and innovation for our residents and investors. Our core values include treating our residents, employees, and investors with respect and honesty, being accountable, innovating, and working together inclusively. POSITION SUMMARY We are looking for a proven Front Desk Concierge for a 124-unit landmark apartment building in the heart of Center City, Philadelphia, to join a team of 24x7 Concierges responsible for the day-to-day activities of the apartment property, welcoming residents and visitors to the building while demonstrating excellent customer-service skills. Previous experience in hospitality or real estate, and knowledge of local Philadelphia services, eateries, and attractions would be an advantage. This part-time position will cover the third shift (evenings until midnight) 3 nights per week, with potential to pick up additional shifts when coverage is needed. PRIMARY RESPONSIBILITIES Greet residents and build rapport with them as the owners onsite representativeHelp preserve the safety of residents by monitoring the premises and security cameras and admitting permitted visitors while ensuring unwanted visitors are unable to gain access and reporting suspicious activityAnswer phone calls and provide accurate and complete responses to inquiriesResponsive to inquiries from residents, property management departments, visitors, and service providersDirect residents to property management for resolution of maintenance issuesReceive and log package deliveries, and distribute to residentsAssist management company with coordinating move-ins and move-outs (e.g. reserving elevators)Administrative responsibilities may include keeping records of resident vehicles, contact information, frequent guests, preferences, and local maintenance and service providersOther assigned duties MINIMUM REQUIREMENTS Adherence to the company's mission and values in all aspects of the job.First-rate communication and interpersonal skills, with the highest level of integrity.Excellent time management skills and ability to multi-task and prioritize work.Attention to detail and problem-solving skills.A creative mind with an ability to suggest improvements.Highly motivated with a strong desire and ability to learn quickly.Responsive and open to feedback and growth.Effective communication with all stakeholders, including employees, management, and other departments. SALARY AND BENEFITS The compensation for this position ranges from $17-19/hour commensurate with qualifications and experience.This part-time position is not exempt from overtime pay under federal and state wage and hour laws, which means that it is eligible for overtime time pay for hours worked in excess of 40 in a given workweek. GY Properties currently requires the COVID-19 vaccination for all employees, other than those with religious or medical exemptions. This is a part-time in-person position. Join our dynamic front deskteam! If you are a motivated individual with a passion for customer service and a team player, we would love to hear from you. Apply today! #ZR