Operations Control Specialist - Critical Field Services

Job Description

Job Description

We are EOLA Power, Florida's leading provider of UPS and battery system services, supporting hospitals, government, theme parks, and mission-critical facilities. Our Operations team is the command center that keeps our field engineers aligned, and our clients powered.

We're hiring a sharp, detail-driven Operations Control Specialist to elevate our scheduling, logistics, and dispatch. This role is not clerical, it's high-accountability operations control. You'll manage emergencies, juggle complex calendars, and make decisions that directly impact critical infrastructure.

What You'll Do

Operations Control

• Directly manage scheduling, dispatch, and coordination of Field Engineers across the country.

• Prioritize emergencies and guarantee contractual response times are met.

• Coordinate travel, equipment, and client deadlines under pressure.

• Act as the central hub between clients, engineers, and internal departments.

• Escalate and solve client issues quickly and professionally.

Operational Support

• Draft and issue service quotes based on field recommendations.

• Compile and finalize Field Service Reports for client delivery.

• Track parts and equipment tied to service jobs.

• Support cross-department projects and ensure deadlines are met.

• 3+ years in operations scheduling, crew coordination, or dispatch (airline, airport, utilities, construction, HVAC, service, or similar).

• Proven ability to handle real-time logistics and emergencies with multiple moving parts.

• Strong judgment, prioritization, and communication skills in high-stakes environments .

• Comfort with complex calendars, service ticketing, and job costing.

• Tech fluency: Microsoft 365, Adobe, ChatGPT, Grok and service/work order systems.

• Bonus: Exposure to electrical, HVAC, UPS, or facilities service industries.

• Detail-obsessed, you don't let things slip through the cracks.

• Base salary $65,000–$75,000

• 401K with matching

• Medical, dental, and vision insurance

• Paid time off and holidays

• Short/Long-Term Disability + Life Insurance

• Professional development + growth path to Operations Leadership

• Up to $300/month non-taxed incentive for after-hours phone service (emergency only)

• Monday–Friday, 8:00 AM–5:00 PM | In-office, Miami/Doral

This is not trucking dispatch. This is not clerical admin. This is operations control for mission-critical clients : VA hospitals, Disney, the U.S. Military, utilities, and major data centers. You'll be in the seat that keeps Florida's critical infrastructure running.

If you thrive in a fast-paced control environment like airlines, airports, or utilities — and you want ownership, challenge, and growth — this is where you belong.