Fulfillment Associate

Fulfillment Associate Boston, MA- ONSITE 5 Months Pay: $25 per hourLooking for someone who is enthusiastic about the role, takes pride in their work, and wants to be part of a strong team. Governance, Risk & Compliance (GRC) is a division of Client that provides a broad spectrum of solutions, services and expertise to legal, finance, risk and compliance professionals and small business owners to help manage myriad governance, risk and compliance challenges in dynamic markets and regulatory environments, globally. GRC Solutions serves more than 350,000 customers in more than 150 countries, including 70% of Fortune 500 companies, 92% of the world's top banks, 90% of the Am Law 100 and more than 300,000 small businesses. The division has a global footprint, with workforce in 28 countries. Our clients include corporate legal departments, insurers, small businesses, financial services companies, brand professionals, underwriters, governments and compliance and risk professionals.Responsibilities:Develop strong relationships with internal/external customers, vendors and jurisdictional agenciesPerform searches, document retrieval, document preparation and execution, filings and/or recordings at all jurisdictional levelsAssist internal/external customers and/or vendors with order fulfillment and problem resolutionUnderstand, demonstrate, and explain client service offerings, procedures, processes, methodologies and delivery options as well as jurisdictional requirements to customers, team members and/or vendorsMake well informed and timely decisions to meet client expectations and requirementsMake recommendations on how to improve customer satisfaction, customer retention, efficiency, revenue growth, cost savings and financial resultsChallenge existing procedures and processes regarding the delivery of services, service offerings, and make recommendations to enhance and improve upon them with the objective of increasing team efficiencies and making overall improvements to customer and employee satisfactionAssist customers, team members and/or vendors with training on all products, jurisdictional requirements and company databases using a consultative approachQualifications:Associate's degree from an accredited college/university and/or a minimum of one year of customer service experience in a fast paced, multi-functional customer focused environmentExperience with UCC, mortgage, secured transactions, lending, commercial title/abstracting, and/or commercial banking preferredProficient with Microsoft Office Suite applications including Word, Excel and Outlook along with excellent data entry skillsEffective written and verbal communication skills along with the ability to manage and prioritize demands from multiple sources, external and internalAbility to multitask and demonstrate ability to problem solveExcellent analytical, organizational, time management and problem solving skills with the ability to work in a fast-paced, high-energy environmentAbility to work overtime as neededClientN.V.