Clinical Nurse Manager

Clinical Manager, Recovery Center -Massillon (MRC)

The Clinical Manager, Recovery Center -Massillon (MRC) reports directly to the Director of Inpatient Behavioral Services and has the primary responsibility of assisting in the development, planning, and supervision of all behavioral services. The Clinical Nurse Manager is mainly responsible for assisting with overall management and supervision to the various clinical teams, including overseeing nursing operations and the security department, collaborating with counseling services as well as working with the providers and treatment teams. Performs a wide variety of job duties during their shifts, caring for and educating patients about their medical and psychiatric conditions, establishing trust, and building rapport with patients and staff and assisting the Director in the day-to-day management of the clinical operations. The Clinical Manager will assist the Director of Inpatient Behavioral Services in developing, planning, implementing, and managing various aspects of the program and clinical departments. This includes ensuring that all clinical services are delivered in accordance with established standards of care and regulations. That the program operates in compliance with license and credentialing requirements, process and policies are reviewed, developed and followed, overall budget is within target, quality metrics achievement, and assisting with employee relations. May be required to function in the role of the Director of Nursing in the absence of or by directive from the Director of Inpatient Behavioral Services. This position is defined by the U.S. Department of Labor as "exempt".

Essential Duties And Responsibilities

• Identifies development opportunities for program services and monitors patient service priorities and assists to secure resources necessary to meet the service delivery needs.
• Assists in program development and expansion of services.
• Assists in overseeing daily operational activities to ensure that service delivery is safe, effective, and efficient.
• Works collaboratively with the care center and other teams to coordinate the admission workflow, ensure updated access for patients both in and out of the facility.
• Monitors clinical staff assignments within the clinical teams to ensure that adequate staffing levels are flexed to provide a therapeutic environment and meet the needs of the patients.
• Oversees and implements work schedules that meet changing patient care needs for nursing staff specifically but collaborates with other teams as deemed necessary by Director.
• Responsible for staffing, schedules and timecard review and approvals.
• Provides ongoing evaluation and management of team leaders, clinicians, and program support staff. Uses coaching techniques to ensure accountability to providing high quality standard of care.
• Assists in Interviewing, hiring, orienting, and supervising inpatient team and participates in conjunction with team supervisors, the clinical and support staff.
• Meet with multi-disciplinary leaders and staff frequently, to report any facility/staff/or client concerns or problems.
• Develops and monitors safety policies and procedures in conjunction with the Director of Inpatient Behavioral Services.
• Provides a safe environment for patients and employees through identifying/correcting/reporting health and safety hazards.
• Responsible for assisting in identifying quality indicators, data collection & follow-up for improving organizational performance across clinical program.
• Reviews and educates staff regarding documentation and clinical practice including inspection of medical charts to ensure compliance with QI & QA Policy & procedures, as well as all other regulatory and clinical and medical standards.
• Ensure all required detox services and protocols are met and delivered in a timely manner and pursuant to regulatory standards and requirements.
• Creates and supports interpersonal relationships and promotes a positive, professional, team-oriented, harassment free work environment by understanding and complying with the company's policies.
• Work in conjunction with contracted pharmacy and staff regarding medication oversight and compliance to medication standards.
• Oversee management of supply inventory, ensuring PAR levels are accurate for volumes.
• Monitors the level of clinical activity within the clinical teams to define referral trends, areas of increased service needs, and staffing patterns.
• Assists with staffing gaps as needed, including ASAM coverage.
• Identifies educational gaps and assists in promotion and facilitation of continued education for staff.
• Assesses the full scope of patient needs using the nursing process on a continuous basis, assisting with patient educational needs.
• Accountable for nursing practice through planned and continuous professional growth and development.
• Participates in community events and promotes a positive image for OVP Health.
• Other duties may be assigned.

Licensure/Certifications

• Current licensure as a registered nurse in OH and compact licensure required.
• BSN preferred.
• Nursing Certification preferred.
• 3-5 years of progressive management experience recommended.
• Experience in an inpatient setting strongly preferred.
• Working knowledge of Microsoft Word, Excel, and Outlook required.

Competencies

• Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar.
• Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Demonstrates group presentation skills; and participates in meetings.
• Ability to coach, engage and mentor staff.
• Ethical Conduct.
• Ability to maintain quality control standards.
• Knowledge of how to use medical equipment and instruments to administer patient care.
• Knowledge of professional nursing theory, practices, and regulations to give and evaluate patient care.
• Knowledge of common safety hazards and precautions to establish/maintain a safe work environment.
• Skill in applying and modifying the principles, methods, and techniques of professional nursing to provide ongoing patient care.
• Ability to react calmly and effectively in emergency situations.
• Functional and situational reasoning ability to gather and apply factual information, exercise sound judgment, problem solve and apply principles of influence systems such as motivation, team building, accountability, coaching/counseling of staff and leadership within the scope of the position.
• Mathematical Aptitude for budgetary, funding, cost benefits analysis and general business purposes.

Physical Demands

Physical demands described are representative of those that must be routinely met by and employee to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essentials duties.

• Ability to lift minimum 25 pounds.
• Ability to perform job responsibilities in a facility with multiple levels and without elevator or mechanical transportation.
• Operates a computer and keyboard.

Position Type/Expected Hours Of Work

This is a full-time position. Work hours will be variable but will include evening hours and scheduled to accommodate a 24/7 inpatient facility. Call rotation required.

Work Environment

This job operates in an inpatient facility environment.

Our Mission

Centered in compassion and excellence, we serve to save lives while nurturing stronger and healthier communities for our persons served, employees, and families.

Core Values

Moral, Ethical and Behavioral Guidelines

Quality: In an ever-changing health care industry, our commitment to consistent, high-quality care has been the same since day one. Our highly trained physicians and nurses are constantly striving to provide the latest, most advanced care and treatment to persons served. Our medication-assisted treatment program is fully accredited by CARF (Commission on Accreditation of Rehabilitation Facilities). In everything we do, our goal is to provide persons served and their loved ones with the highest level of care possible.

Integrity: Ethical, responsible health care is a nonnegotiable at OVP Health. We treat our coworkers, our persons served and our communities with honesty, trust and respect and hold ourselves to the highest standards of ethics and professionalism. Earning a patient's trust and loyalty is our greatest reward.

Community: At OVP Health, we believe in giving back. And our commitment to improving the communities we serve doesn't stop at providing high-quality medical care. After work and on weekends, OVP Health employees can be found volunteering in the community, and we are proud to support a number of nonprofit groups in the areas we serve.

Family: OVP Health is proud to be a family-owned company. We hold ourselves to the highest standards: the family values that are passed from generation to generation. However, at OVP Health we also believe that our coworkers, our persons served and our community are family. That means we will always treat you