Senior Communications Advisor - Stakeholder Engagement

Job DescriptionThe Senior Communications Advisor, Stakeholder Engagement is a senior individual contributor role responsible for shaping, modernizing, and executing communications that support the full range of external stakeholder audiences within the Stakeholder Engagement function — including providers, regulators, brokers, agents, consultants, and employer groups. This role operates at the intersection of business strategy, reputation management, and stakeholder trust. It requires a communicator with strong judgment, comfort navigating ambiguity, and the ability to anticipate and shape how decisions are received across a diverse stakeholder landscape.What You’ll Do Enterprise Stakeholder Communications Strategy Serve as a communications advisor across provider, regulator, broker, agent, consultant, and employer audiences, ensuring messaging supports enterprise priorities, affordability goals, and business credibility. Develop forward‑looking communications strategies that prepare external stakeholders for policy, product, operational, and market changes. Translate complex business decisions into clear, credible, and disciplined stakeholder communications that reduce confusion and friction, tailored to the needs of each audience. Environmental Conditioning & Trust Building Proactively shape the external environment to build trust across stakeholder audiences and protect enterprise reputation. Anticipate areas of confusion, resistance, or risk among stakeholder groups and develop communications strategies to address them before issues escalate. Work collaboratively with internal stakeholders including Legal, Compliance, Government Affairs, Provider Network and Sales, to ensure alignment and consistency. Modernization & Strategic Evolution Support the future of stakeholder communications by advancing more intentional, prioritized, and impact-focused approaches that strengthen engagement and deliver greater value.Identify opportunities to enhance tools, channels, and processes, recommending ways to simplify, modernize, and optimize communications to better meet evolving stakeholder needs and expectations.Cross‑Functional Leadership Operate effectively across Marketing, Sales Enablement, Business & Product Communications, and other Communications functions without direct reporting authority. Influence outcomes through expertise, credibility, and sound judgment rather than positional power. Ensure smooth handoffs and coordination across stakeholder audiences. Showcase knowledge and experience of multiple communications disciplines (executive communications, public relations, internal communications) with demonstrated depth in more than one area. Enterprise Narrative Support Contribute to enterprise affordability communications as they relate to provider, regulator, broker, agent, consultant, and employer audiences. Ensure all messaging is grounded in business reality, credible to each audience, and aligned with broader enterprise narratives. Help connect system‑level affordability strategies to what external stakeholders need to understand and communicate confidently. What You Bring Bachelor's degree or advanced degree (where required) 5+ years of experience in related field. In lieu of degree, 7+ years of experience in related field. Bonus Points  Extensive experience in enterprise communications, stakeholder communications, or a closely related discipline. Strong strategic instincts and the ability to operate independently with sound judgment. Comfort working in a structure with high accountability and limited direction. Ability to balance empathy for stakeholders with discipline around enterprise priorities. High tolerance for ambiguity and an ability to drive clarity where it does not yet exist. What You’ll Get  The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community   Work-life balance, flexibility, and the autonomy to do great work    Medical, dental, and vision coverage along with numerous health and wellness programs    Parental leave and support plus adoption and surrogacy assistance    Career development programs and tuition reimbursement for continued education    401k match including an annual company contribution    Learn more    Where You’ll Work Our Hybrid Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplace that’s flexible, connected, and future focused. In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter. Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process. #LI-Hybrid Salary RangeAt Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance.$81,068.00 - $129,708.00SkillsCommunication, Communication Strategy Development, Marketing Communications (MarCom), Media Communications, Media Management, Media Relations, Message Development, Public Relations (PR), Social Media Communications, Strategic Communication Planning_____________________________________________________________________JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on . If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: View email address on click.appcast.io: Hybrid Flex - DurhamType: Full time