Full Time Seasonal Snow Sports Supervisor

Job Description

Job Description

About Us:

Discover the allure of the Northwoods at Marquette Mountain Resort. Immerse yourself in our passion for providing an exceptional experience, where every detail is carefully considered. Our resort offers year-round adventure and stunning natural beauty across all four seasons. Whether you seek the thrill of the slopes or the tranquility of the trails, you'll be captivated by the spectacular views of Lake Superior. After a day of exploration, unwind and create cherished memories by the fire with your loved ones. Conveniently located just minutes from downtown Marquette, Michigan, our resort is your gateway to an unforgettable getaway.

Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values.

  Status: Full Time

This is a seasonal position October 14, 2026 - April 14, 2027

Job Purpose:

The SnowSports Supervisor reports to the General Manager. The SnowSports Supervisor is passionate about

skiing and snowboarding. The SnowSports Supervisor oversees all management of ski and snowboard schools

as well as promoting skiing and snowboarding by providing quality lessons for our guests.

Essential Duties and Responsibilities:

• Assists the SSS Director in building and structuring the school offerings to best leverage demand, terrain, rental equipment and staffing
• Assists/works closely with Guest Services in scheduling and processing lesson sales
• Monitors instructors, classes and private lessons and participating guests when the SSS Director is unavailable
• Responsible for ensuring the classes and schedules are created and inputted into Whitepeaks software so that they can be booked and purchased online and in person
• Maintains excellent interpersonal relationships
• Understands the need for meticulous and proactive organizational skills
• Works with guests of all ages three years old to adult
• Is fluent in all aspects of the English language (spoken and written)
• Has excellent guest service and communicative skills
• Can work comfortably in a diverse and fast paced team environment
• Assists the director in coordinating and conduct training sessions for both new and returning instructors, and support them on the slopes throughout the season
• Assists the director in scheduling and assigning instructors according to anticipated lesson needs
• Upholds the highest levels of guest safety on varied terrain in high altitude, with varying winter weather conditions in a fast paced, potentially high-pressure environment
• Assists the director in ensuring that new hire paperwork is completed and submitted in a timely manner
• May participate in hiring activities 
• All other job duties as assigned

Essential Instructor Duties and Responsibilities:

• May also include these duties if they are instructing
• Clearly and accurately instructing assigned levels of skiing or snowboarding to students, both physically and verbally
• Assisting guests to load and unload the chairlift
• Communicating instructions and helping guests to their feet during a lesson
• Working with guests of all ages and abilities
• When working with children: Supervising children in class at all times; assisting at lunch and snack times; ensuring return of children to identified guardian
• When working with children: Assisting in operational responsibilities of Ski & Snowboard programs including but not limited to registration process, directing guests to appropriate equipment fitting source, upkeep of outdoor teaching areas, and cleanliness of facilities

Benefits (depended on status and hours worked)

Insurance:

• Medical - PPO and HDHP options
• Flexible Spending Account (FSA)
• Health Savings Account (HSA) with company match
• Dental Insurance
• Vision Insurance
• Accident & Critical Illness Insurance
• Group Term Life Insurance (company paid)
• Short and Long-Term Disability (company paid)

Paid Time Off:

• Paid Time Off (PTO)
• Paid Holidays
• Volunteer Time-Off
• Paid Maternity/Paternity Leave
• Bereavement/Funeral

Compensation:

• 401(k) Retirement Plan with company match

Other:

• Employee Assistance Program (EAP)
• Wellness incentives
• Company paid and provided uniforms
• Training: In-House, Instructor-Led, and Online

Marquette Mountain is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability