Customer Care Specialist
Sylvester Electric
Sylvester Electric is seeking a Customer Care Specialist to support our residential and commercial electrical projects in Tewksbury, MA. In this role, you’ll be the first point of contact for customers, handling inbound calls and emails, scheduling service visits, and providing clear updates on work orders and estimates. You’ll coordinate closely with electricians and office staff to keep jobs on track, ensure accurate data entry in our systems, and resolve basic billing and service questions. This position is ideal for someone with strong communication skills, a customer-first mindset, and interest in the construction or electrical trades.
Vacancy posted 3 days ago
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