Immigration Services Assistant (Office Automation)

Overview Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. Position As an Immigration Services Assistant (Office Automation), you will support the Adjudication Services Process by assisting Immigration Services Officers, managing files, databases, and correspondence; providing security checks; researching and analyzing data; preparing reports and providing direct service to customers. The qualifications for this position must be met by 11:59 PM (Eastern Time) on 05/19/2026. Application Limit This vacancy is limited to the first 200 applications received. All applications received prior to midnight 11:59 PM (ET) on the day the application limit is reached will be accepted and considered. If the application limit is not reached by the closing date of the announcement, all applications received during the open period will be considered. Any required documents must be submitted at the time that you apply as documents will not be accepted past the day the application limit is reached, if applicable. If you choose to edit your application after it has been submitted, it will be removed from consideration until you re‑submit your application. The date you last submit your application will be used to determine whether you meet the cut‑off criteria. Qualifications GS-05: You qualify at the GS-05 level if you possess at least one (1) year of specialized experience equivalent to at least the GS-04 level, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties: Perform office automation duties using word processing to edit and reformat correspondence and reports; Create and maintain spreadsheets and databases; Respond to inquiries by phone and/or in writing; Review work products for accuracy and completeness. OR substitute: Successful completion of four (4) years above high‑school education obtained from an accredited college or university. One year of full‑time undergraduate study is defined as 30 semester or 45 quarter hours. GS-06: You qualify at the GS-06 level if you possess at least one (1) year of specialized experience equivalent to at least the GS-05 level, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties: Perform office automation duties requiring different methods/approaches for a variety of assignments; Review and screen applications or files to ensure validity of documentation submitted; Answer routine questions and provide assistance on applications; Maintain subject matter files, technical instructions, and/or operating procedures. GS-07: You qualify at the GS-07 level if you possess at least one (1) year of specialized experience equivalent to at least the GS-06 level, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties: Manage data and files in various software applications to retrieve and prepare reports; Collaborate and/or support in the adjudicative/decision‑making process; Communicate technical information concerning applications with internal and external contacts; Analyze and verify cases where expedited processing is requested. Application Instructions Please read the following important information to ensure you submit everything we need to consider your application. It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 05/19/2026. You must upload your resume under the “Resume” category. Resumes submitted under the “Other Documents” category will not be considered. Your most recently submitted resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Work History Requirements Please ensure each work history includes all of the following information: Job Title (include series and grade if Federal job) Duties (be specific in describing your duties) Employer’s name and address Supervisor name and phone number Start and end dates including month, day and year (e.g., June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you’ve held a federal position Full‑time or part‑time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience National Service Experience (i.e., volunteer experience) refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. #J-18808-Ljbffr U.S.-Citizenship-and-Immigration-Services