Training Manager

Job Details Job Location: Wilkes Barre, PA 18705 Position Type: Full Time Education Level: 4 Year Degree Job Category: Product Management Are you looking for an opportunity to contribute to an innovative, industry leading company? InterMetro Industries is seeking a Training Manager to join our team. The Training Manager serves as a strategic leader in employee learning and organizational development. This role is responsible for assessing training needs, designing and managing training programs, overseeing learning systems and resources, and partnering with leaders across the organization to ensure employees have the knowledge, skills, and tools needed to perform effectively. The Training Manager will drive consistent training practices, measure program effectiveness, and support a culture of continuous learning and development. Primary Responsibilities Leads the development, implementation, and continuous improvement of companywide training and organizational development programs aligned with business priorities. Manages the planning, delivery, and evaluation of training programs, ensuring content, schedules, resources, and facilitators are aligned to operational needs and employee development goals. Oversees employee enrollment, participation tracking, training communications, and support processes to ensure a positive learning experience for employees and leaders. Partners with business leaders from multiple departments including Product Management, Sales, Marketing, Human Resources, Operations and other areas to identify learning objectives, performance needs, and appropriate training solutions. Manages relationships with external vendors, consultants, and training providers to support curriculum development, program delivery, and specialized training needs. Owns the Learning Management System process, including training assignments, completion tracking, reporting, records accuracy, program assessments, and training metrics. Develops and executes training strategies, program designs, and enhancements with input from leadership and key stakeholders to support business objectives and workforce capability. Measures training effectiveness through assessments, surveys, feedback, participation data, and performance outcomes; recommends improvements based on findings. Manages channel training for groups such as Reps, Dealers, Consultants, and Specifiers. Manages training logistics, tools, materials, facilities, and vendor-supported resources to ensure programs are delivered efficiently and professionally. Evaluates and recommends learning technologies, software, collaboration tools, and training methods that enhance accessibility, engagement, and program effectiveness. Maintains and governs internal training content, resources, and platforms to ensure materials are accurate, current, compliant, and aligned with company standards. Conducts skill gap analyses, training needs assessments, and workforce capability reviews to inform new programs, refresher training, and development priorities. Possesses knowledge and understanding of the InterMetro Code of Business Ethics. Contributes to a workplace environment that is conducive to the maintenance of the Code. Remains alert and sensitive to situations that could result in actions by an employee that are illegal, unethical, in violation of the Code or the policies and procedures that support the Code. Reports actual or perceived violations of the Code or Company policies and procedures for appropriate action. Other duties, as assigned. Qualifications Education: Bachelor’s degree in a related Business discipline. Work Experience Minimum of 5 years of progressive experience in training, learning and development, organizational development, instructional design, or a related field; prior experience managing training programs, learning systems, or cross-functional training initiatives preferred. Leadership Experience Experience leading projects, partnering with business leaders, influencing stakeholders, and managing vendors or training resources preferred. Systems/Technical Knowledge Working knowledge of Learning Management Systems, training metrics, Microsoft Office applications, and tools used to design, deliver, track, and evaluate learning programs. What We Offer Growth potential Ability to make an impact in an industry leading organization Health & wellness offerings Excellent benefit package Employee developmental programs Challenging and fun atmosphere: we love what we do, take pride in our work, and have fun doing it! InterMetro Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. No calls or agencies please. InterMetro Industries will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Relocation assistance is not available for this position. If you need an accommodation to apply for this position, please email View email address on click.appcast.io. #J-18808-Ljbffr