Customer Relations Representative
$74.12k - $118.61kCaterpillar Brazil
- # Customer Relations RepresentativeApplylocations: Nashville, Tennesseetime type: Full timeposted on: Posted Yesterdayjob requisition id: R0000387803**Career Area:****Job Description:****Your Work Shapes the World at Caterpillar Inc.**When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.**Your Work Shapes the World at Caterpillar Inc.**Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.**About Cat Financial**Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat dealers for machines, engines, Solar gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.Role Definition* Responds to customer inquiries by resolving general customer issues.Responsibilities* Addressing account inquiries and resolving customer complaints.* Providing troubleshooting support and redirecting when appropriate.* Understanding of financial products and ability to collaborate with other business units.* Ensuring all customer communication is clearly documented.Skills Required:* **Customer Focus:** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.* **Data Gathering & Analysis:** Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.* **Office Support Tools:** Knowledge of commonly used office hardware, software and equipment; ability to use the tools available at the desktop (for example: word processing, email, presentation software, and spreadsheets.)* **Service Excellence:** Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.* **Decision Making and Critical Thinking:** Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.* **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.* **Problem Solving:** Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.* **Relationship Management:** Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.Consideration for Top Candidates:* **Bilingual Capability:** Spanish and English language skills preferred to support a diverse customer population.* **CRM Proficiency:** Experience with Oracle, Salesforce, TSYS, or similar customer management platforms preferred.* **Contact Center Experience:** Background in a fast-paced call center environment, managing telephone queues while delivering exceptional customer service.Additional information:* This position requires the successful candidate to work full time, 5 days per week in the Nashville main office.Compensation & Benefits:*Summary Pay Range:*$74,124.00 - $118,608.00Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.*Benefits:*Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.* Medical, dental, and vision benefits\** Paid time off plan (Vacation, Holidays, Volunteer, etc.)\** 401(k) savings plans\** Health Savings Account (HSA)\** Flexible Spending Accounts (FSAs)\** Health Lifestyle Programs\** Employee Assistance Program\** Voluntary Benefits and Employee Discounts\** Career Development\** Incentive bonus\** Disability benefits* Life Insurance* Parental leave* Adoption benefits* Tuition Reimbursement \* These benefits also apply to part-time employeesThis Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.### ### This position requires working onsite five days a week.### ### ### ### Visa Sponsorship is not available for this position.**Posting Dates:**August 11, 2026 - August 18, 2026Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
- J-18808-Ljbffr Caterpillar Brazil
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Relations Representative in Brooklyn, NY vacancy
$45k - $50k
...Customer Relations Representative - State Farm Agent Team Member Full Time in Brooklyn - NY Replies within 24 hours Salary Plus Commission 401(k) Bonus based on performance Health insurance Opportunity for advancement Paid time off ROLE DESCRIPTION As a Customer Relations...SuggestedFull timeFor contractorsRobagency
Brooklyn, NY2 days ago$30k - $40k
...Customer Service Representative - State Farm Agent Team Member Full Time in Choctaw, OK Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor...SuggestedHourly payFull timeFor contractorsFlexible hoursBobbylewisinsurance
Brooklyn, NY2 days ago- ...027, USA Job Description Posted Monday, August 10, 2026 at 4:00 AM What We Need Corpay is currently looking to hire a Customer Relations Representative within our Fuel division. This position falls under our NAT/NAL lines of business and is in Brentwood, TN. In this role...SuggestedCurrently hiringWork at officeLocal area
$23.21 - $25 per hour
## Customer Relations RepresentativeApplylocations: Main Campus (Washington, DC)time type: Full timeposted on: Posted Todayjob requisition... ...position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means...SuggestedHourly payFull timeWork at officeLocal area- ...need an outstanding relationship-builder with a positive attitude, ready to assist our clientele. Looking for a Customer Service Account Representative. You will participate with the full customer life cycle, from the inception of a relationship to the ultimate satisfaction...SuggestedFlexible hours
Hugo Gonzalez - State Farm Agent
Hoboken, NJa month ago - Job Description Job Description Benefits: ~401(k) ~ Competitive salary ~ Flexible schedule Benefits/Perks ~ Flexible Scheduling ~ Competitive Salary ~401 k Job Summary We are seeking a Client Care Technician / Care Aide to join our team....Flexible hours
ANGEL CARE HOME COMPANION SERVICES
Elmhurst, NY28 days ago - ...Customer Relations Representative - State Farm Agent Team Member Part Time in Bowling Green, KY Position Overview Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. Responsibilities...Hourly payPart timeFor contractorsWork at office
Tonyrhoades
Brooklyn, NY4 days ago - ...Customer Relations Representative - State Farm Agent Team Member Full Time in Vandalia, OH Replies within 24 hours Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If yes, working for a State Farm independent contractor agent...Full timeFor contractorsFlexible hours
Yenneyinsurance
Brooklyn, NY3 days ago - ...Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Role Description As a Customer Relations Representative - State Farm Agent Team Member with Brian Arends - State Farm Agent, you will generate the kind of exceptional...Flexible hours
Brianarends
Brooklyn, NY3 days ago $37k - $100k
...Responsive Recruiter As an Customer Relations Representative - State Farm Agent Team Member for Chris Tobar - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting...For contractorsChris Tobar - State Farm Agent
Woodhaven, NY1 day ago$38k - $70k
...Customer Relations Representative - State Farm Agent Team Member As a Customer Relations Representative - State Farm Agent Team Member with Don Enga - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful...Hourly payFor contractorsWork at officeDon Enga - State Farm Agent
Queens Village, NY4 days ago- Make your mark at the forefront of global treasury innovation. As a Product Specialist- Vice President within Liquidity & Account Solutions , you will serve as a trusted advisor to some of the world's most complex multinational corporations, delivering best-in-class liquidity...
$15 - $32.31 per hour
...family and one community at a time. Title Sales Call Center Representative I Company Oak Street Health Location Remote Role Description... ...relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are...Hourly payFull timeTraineeshipWork experience placementLocal areaRemote workHome officeMonday to FridayDr. Mylissa's Medical Boutique
Brooklyn, NY3 days ago- CAPCC in Johnstown, PA is seeking a dedicated Human Services Case Manager to assess eligibility for Community Service programs and coordinate client services efficiently. You will perform client intake, interview clients, certify eligibility, maintain databases, provide...
- ...for supplemental income. Successful candidates must possess a high school diploma and the ability to stand for six hours, along with a friendly demeanor. Join a dynamic team where you can engage customers and showcase exciting products while having fun. #J-18808-Ljbffr...Extra incomePart timeFlexible hoursWeekend work
CROSSMARK
Secaucus, NJ20 hours ago $20.15 - $27.26 per hour
...Client Services Representative Tiffany & Co Midtown, 6 E 57th St The Client Services department at the New York Flagship store... ...superior client service to our clientele with an emphasis on repair related services. Responsibilities The successful individual will...Hourly payFull timeNight shiftBANDANA
Brooklyn, NY1 day ago- ...operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything... .... We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If you have a passion for sales,...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote work
MCI
Brooklyn, NY3 days ago - Job Description Job Description Benefits: ~401(k) ~ Competitive salary ~ Flexible schedule Benefits/Perks ~ Flexible Scheduling ~ Competitive Salary ~401 k Job Summary We are seeking a Client Care Specialist / Care Specialist to join our team...Flexible hours
ANGEL CARE HOME COMPANION SERVICES
Elmhurst, NY28 days ago - Job Description Job Description Benefits: ~401(k) ~ Competitive salary ~ Flexible schedule Benefits/Perks ~ Flexible Scheduling ~ Competitive Salary ~401 k Job Summary We are seeking a Client Care Specialist / Caregiver to join our team....Flexible hours
ANGEL CARE HOME COMPANION SERVICES
Elmhurst, NY6 days ago $30k - $50k
Financial Services Representative - State Farm Agent Team Member Full Time in Richmond, TX ROLE... ...- State Farm Agent Team Member. As a customer-oriented expert, you will market the best... ...satisfying, and long-lasting customer relations. QUALIFICATIONS Possess excellent...Full timeFor contractorsWork at officeRelocation package- ...you’re looking for a supportive, growth-oriented environment, we’d love to have you on our team! Role Description As a Customer Relations Representative - State Farm Agent Team Member with Hemant Jiwnani - State Farm Agent, you will generate the kind of exceptional...Full timePart timeFlexible hours
$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...Part timeCasual workRemote workFlexible hoursAFG
Brooklyn, NY3 days ago$20 per hour
...the department/individual before releasing calls. Utilize dual monitors and leverage computer-based resources to find answers to customer questions Detail and gather information/notes taker to provide and relay message to the department/designated individual....Hourly payWork at officeBedford Stuyvesant Family Health Center
Brooklyn, NY2 days ago- ...based tech-enabled services company delivering CX and BPO across industries. We’re seeking a full-time Call Center Representative to provide outstanding customer support from a remote home office. You will answer questions, resolve concerns, document interactions, and meet...Full timeRemote workHome office
MCI
Brooklyn, NY2 days ago $30k - $45k
Customer Relations Representative - State Farm Agent Team Member Full Time in Independence, KY Benefits Simple IRA with employer match License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off...Full timeFor contractorsFlexible hours$45k - $60k
# CUSTOMER RELATIONS REPRESENTATIVE - STATE FARM AGENT TEAM MEMBERMauricio Interiano State Farm AgencyFull timeMiami, FLCustomer ServicePosted 1 days agoExpires Sep 17, 2026## Job DescriptionCustomer Relations Representative - State Farm Agent Team Member Full Time in Miami...Full timeFor contractors- ...information systems management, recruitment and talent acquisition, classification and compensation, training and development, labor relations, employee benefits, and employee assistance, and/or wellness programs.**\*\*APPLICATION DEADLINE:** *Please submit your...Work at officeLocal areaTrial period
- ...An international customer support company is seeking an experienced Team Manager to lead their advisors. Responsibilities include managing team performance, conducting reviews, and fostering effective communication. The ideal candidate should be proficient in Dutch and...
speakit
Brooklyn, NY2 days ago $16.5 per hour
...where individuality is noticed and valued every day. Customer Service Representative Onsite in Newark, NJ Hourly rate $16.50/hr., which... ...: Respond to all tolling and/or administration related customer inquiries by utilizing information learned during...Hourly payMinimum wageFull timeMonday to FridayConduent State & Local Solutions, Inc
Jersey City, NJ2 days ago- ...you apply today. Here's what you will do in this role: As a Lowe's Retail Sales Associate - Part-Time, you are the key to our customers' positive shopping experiences. You will be the smiling person who greets customers as they enter our doors or shop our aisles....Hourly payFull timePart timeImmediate startFlexible hours
Phenom People
Rosedale, NY20 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Relations Representative. Be the first to apply!
Related searches
- community service representative Brooklyn, NY
- client service representative Brooklyn, NY
- career services representative Brooklyn, NY
- bilingual customer service representative spanish english Brooklyn, NY
- customer experience agent Brooklyn, NY
- customer account representative Brooklyn, NY
- client solutions specialist Brooklyn, NY
- customer experience associate Brooklyn, NY
- entry level customer support representative Brooklyn, NY
- part time customer representative Brooklyn, NY