Retail Supervisor
Ripley Entertainment Inc.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Part Time Hourly Myrtle Beach, SC, US Job Summary: The Retail Department Supervisor assists the management team in maintaining a clean, organized, and well-merchandised Gift Shop while delivering excellent customer service. This role provides on-shift leadership, ensures merchandising and operational standards are met, and supports the training and supervision of Gift Shop personnel. Essential Functions: Maintain proper customer service standards as set by the Retail Manager. Ensure floor merchandising standards are consistently met; all displays and fixtures must remain fully stocked and shoppable throughout the shift. Direct and motivate all personnel working during the shift to actively contribute to customer service and merchandising goals. Maintain a positive work attitude and assist in other areas as needed. Encourage the same professional attitude and teamwork from all Gift Shop personnel. Ensure proper opening and closing procedures are followed. Assist in training all Gift Shop personnel, including seasonal staff, in basic knowledge of the attraction to effectively assist guests. Assist in training Gift Shop personnel on the POS system and ensure sales transactions are handled accurately, efficiently, and courteously. Ensure all Gift Shop personnel report to work on time and are prepared for their shifts. When acting as the opening supervisor, create a daily written schedule outlining employee duties and follow up to ensure completion. Lead by example to maintain a positive, respectful, and fair work environment. Maintain safety and cleanliness standards as set by the Retail Manager. Complete special projects and additional duties as assigned by management in a timely manner. Preferred Qualifications: 1-3 years of supervisory experience, preferably in a retail environment Prior experience working with POS systems Knowledge of proper cash handling procedures Ability to use computer programs and mobile applications necessary for daily operational tasks (such as scheduling, inventory management, communication, and reporting) Physical Demands: Ability to lift up to 35 pounds Ability to stand for up to 8 hours Ability to bend, stoop, push, pull, and lift as required without restriction #J-18808-Ljbffr Ripley Entertainment Inc.
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