Field Project Coordinator

Job Description

Job Description

Pella Carolina Inc, is growing all over the state of North Carolina! We are seeking Field Project Coordinators in the Charlotte area of North Carolina.

We are looking for confident, enthusiastic team players who thrive on a challenge, are customer focused and detail oriented to join our Pella Team. This role will manage all post sales activities for our Trade builders or commercial customers. To provide job coordination by communicating professionally by phone and email to customers, installers and sales reps. The overall job of the Field Project Coordinator is to ensure a great customer experience is provided to each customer by ensuring the process and experience are seamless.

Why work for Pella Windows and Doors of Carolina?

• Culture- We are a team-oriented company. We believe in our employees and strive in improving the lives of those we touch.
• Benefits- Comprehensive benefit packages
• Growth- We believe in our employees and encourage them to grow both personally and professionally. As a company, we invest in our employees.
• Work- Life Balance- We take pride in our employees having a well work- life balance.
• Our People- Here you will work side by side with very knowledgeable people in the industry and build relationships that last.

Responsibilities:

· Communicate with our customer throughout the entire Installation process

· Monitoring the installation process from start to finish and update all parties who are involved in the process. Trouble shooting all along the way.

· Review Certificate of completion, invoice and ensure final payment from customer

Required skills:

· Construction, building material or supply experience preferred

· Window and door knowledge is highly desired!

· Clean driving record and the ability to travel from site to site.

· Has the ability to find solutions as issues come up.

· A take-action attitude with the ability to be accurate with details.

· Excellent communication skills - verbally and written.

· Preferred experience: Microsoft Outlook experience, Company Cam App

ACCOUNTABILITY MEASUREMENTS:

· People skills to and professionally handle conflict with customers.

· Organization aptitude to manage the scheduling.

· Ownership- decision making ability for your projects

Benefits:

• Competitive Compensation
• 401k/ 401K Matching- 50% up to 6% after 1 year of employment
• Profit Sharing
• Insurance (Medical, Dental, Vision)- First of the month after 30 days of employment
• Life Insurance
• 9 Paid Holidays
• Vacation/PTO
• Tuition Reimbursement
• Flexible Spending Account
• Employee Assistance Program

Job Type: Full-time

Schedule : 8:00 am- 5:00 pm, Monday - Friday

Work Location : On the road the majority of the time, some in office.

Company equipment provided: Laptop, iPad, iPhone, company truck