Director of Product

Director Of Product Management, Banking + Ap

We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses.

We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

The Product team is at the forefront of our mission to empower employees anywhere to make better financial decisions. With a deep understanding of the business, we identify and scope out the most impactful opportunities for us to tackle. We are responsible for aligning cross-functional teams such as Engineering, Legal, Compliance, and Design on key decisions. We set strategy and drive products from inception to launch, enabling us to grow rapidly and help our customers reach their full potential.

As Director of Product Management, Banking + AP, you will define and drive the strategy for one of the most critical domains: the Operating Account platform the combination of Banking and Accounts Payable that makes us the place customers run payments from day one. The banking product is used by tens of thousands of businesses to store $10B+ in total deposits, and our AP platform moves over $1B across hundreds of thousands of transactions each month. This role will own the end-to-end product vision and execution across customer accounts, money movement, treasury capabilities, liquidity management, accounts payable workflows, and regulatory-compliant banking services.

You will define how we win in this category turning banking and payables into a unified system customers choose to run their business. By aligning product capabilities with customer buying criteria, partner ecosystems, and segment needs, you will strengthen our competitive differentiation and expand our role at the center of business finance.

You will set multi-year platform strategy, lead and develop a team of Product Managers, and partner deeply with Engineering, Design, GTM, Risk, Legal, Compliance, Finance, and external banking partners. Your work will shape our competitive advantage in embedded banking and financial operations making us indispensable to how businesses move and manage money, and enabling durable deposit growth as a natural outcome.

This role will be based in either our San Francisco, Seattle, or New York City office. You must be willing to work in the office at least 3 days per week on Monday, Wednesday and Thursday. Employees will be able to work remotely for up to 4 weeks per year, for a minimum of one week at a time.

Define and drive Operating Account strategy

• Own the multi-year product vision and roadmap for our Operating Account platform spanning Banking and Accounts Payable aligned to company-level priorities.
• Identify and prioritize high-leverage opportunities that drive AP attach, deepen operating behavior, and grow durable DDA balances through payment activity rather than balance-seeking alone.
• Identify customer challenges across increasing coordination and control complexity, from admin-initiated payments and centralized AP through decentralized, multi-stakeholder procurement workflows.
• Balance innovation with regulatory rigor, ensuring long-term scalability and resilience.

Lead complex, regulated systems across Banking and AP

• Oversee core banking and AP domains including accounts, ledger systems, payment rails (ACH, wires, RTP, international), bill pay, vendor management, treasury workflows, and embedded financial services.
• Drive the integration of banking and AP capabilities into a unified operating experience, ensuring that money movement, vendor payments, and account management work seamlessly together.
• Engage deeply with Engineering and Risk in discussions around APIs, ledger design, reconciliation, data models, and risk controls, to design reliable and scalable systems.

Build and lead a high-performing PM team

• Manage and develop a team of Product Managers spanning banking and AP, fostering ownership, clarity, and high standards.
• Elevate product craft across the organization, being at the forefront of how the role is changing as we incorporate agents
• Establish strong operating rhythms for planning, prioritization, and cross-functional alignment.

Deliver measurable business impact

• Define success metrics tied to company outcomes such as operating account attach rate, DDA balance growth, AP transaction volume, revenue expansion, margin improvement, customer retention, risk loss rates, and operational efficiency.
• Drive structured decision-making using data, experimentation, and financial modeling with a sharp focus on the relationship between AP behavior and balance durability.
• Hold teams accountable to clear impact targets and measurable results.

Requirements

• 10+ years of product management experience, including leading and developing high-performing PM teams and building strong product cultures.
• Proven track record of setting and executing multi-quarter or multi-year strategies that delivered measurable business impact (growth, retention, revenue expansion, cost efficiency, or adoption).
• Strong business and systems thinking able to translate complex operational or infrastructure challenges into simple customer experiences that drive adoption and long-term platform stickiness.
• Data-driven decision maker with experience defining success metrics, modeling business impact, and using SQL or similar tools to inform priorities and tradeoffs.
• Exceptional communicator who creates clarity in complex environments distilling strategy, tradeoffs, and decisions into narratives that align executives and mobilize teams.
• Experience building trusted, mission-critical products where reliability, accuracy, and customer confidence are non-negotiable.
• High standards for product rigor and execution quality consistently raising the bar for clarity of thinking, prioritization, and customer impact.

Bonus Points

• Experience building or scaling accounts payable, payments, or money movement workflows, especially in B2B environments.
• Experience with financial infrastructure, fintech platforms, or regulated products.
• Familiarity with distributed systems, APIs, ledgers, payment rails, or financial data models.
• Experience improving or automating procurement, bill pay, vendor management, or operational finance workflows.