Receptionist

Receptionist

The Receptionist is responsible to receive customers with a friendly greeting and warm smile. The Receptionist's role is to provide a pleasant and welcoming first impression for our valued clientele. Acting as the front line point-of-contact for the overall dealership, the Receptionist sets the tone by being an outstanding listener and information source. He/She will know all points-of-contact and of every department within the dealership in order to promptly address the customer's inquiry. In addition to receiving and managing inquiries, the Receptionist performs telephone switchboard and call routing tasks and administrative duties.

The ideal Dealership Receptionist candidate has a working knowledge of the automotive industry, strong administrative and organizational skills, previous telephones switchboard experience and exceptional interpersonal skills.

Benefits include medical, dental, vision, term life, company-paid term life, STD/LTD, accident indemnity rider, PTO/sick days, 401(k) with an employer match, employee assistant program, FMLA/maternity/paternity leave, and bereavement leave.

Duties & Responsibilities include managing inbound switchboard telephonic inquiries and routing calls accordingly, meeting and greeting all clientele in a warm, sincere, and helpful manner, routing customers to the appropriate department or point-of-contact within the dealership, coordinating questions and issues with appropriate department personnel, assisting with problem resolution as required, providing administrative back-up to various dealership departments as needed, handling multiple tasks concurrently with frequent interruptions, adhering to all company policies, procedures and safety standards, and performing other duties as assigned.

Physical Demands include sitting, standing, walking, lifting, carrying, pushing, pulling, stooping, kneeling, crouching, reaching, handling, fingering, feeling, talking, hearing, near vision, visual accommodation, color vision, and field of vision.

Environmental Conditions include exposure to moving mechanical parts, non-climate controlled conditions, wet and/or humid conditions, high, exposed places, noise, and vibration.