Hospital Lab Technician 1 - Part Time

Provide services to both inpatient and outpatient clients as assigned. Collects specimens according to protocol, prepares specimens for the laboratory, maintains accurate records of drawn specimens using established procedures for UCSF inpatient medical center floors. May be assigned to perform phlebotomy at all UCSF Health sites (Parnassus, Mt. Zion, joint UCSF health partnerships, Satellite Clinics, or at other off‑site clinic sites, etc.). Responsible for labeling and distributing appropriate containers to collect other specimens, giving instructions for complex tests, assisting in bone marrow collections, clerical duties, specimen processing duties, computer entry, and specimen preparation for transport to main lab. May be assigned to assist in Clinical Laboratory Processing section as needed. Task A: Phlebotomy/Specimen Collections Phlebotomy requires the use of evacuated tubes and/or syringe and needle for obtaining blood specimens by venipuncture, the ability to obtain blood specimens by skin puncture (especially on infants), and the ability to make smears or peripheral blood on microscope slides when indicated. Standards: Washes hands or uses alcohol-based hand sanitizer prior to contact with patients. Properly identifies patient by following established department or medical center protocol, to assure proper match of patient with test request on electronic screen or on the paper laboratory requisition. Thoroughly checks requisition-based information and is knowledgeable about volume requirements, container type, and proper specimen labeling. Uses the Clinical Laboratory Online Lab Manual as a resource whenever additional information is required. Consistently utilizes established blood draw technique including site identification and preparation. Skillfully uses appropriate equipment and employs post‑venipuncture care. Uses skill to find the correct veins in patients and utilizes the proper needle to obtain blood by venipuncture. Knows when to perform skin puncture and applies the correct device in the designated area of the foot or hand. Is familiar with the minimum amounts required for testing. Communicates with the ordering physician or nurse if unable to obtain the exact amount to establish test priority with the quantity obtained. Administers glucose drink for tolerance tests, determines collection time(s) and properly collects and labels timed sequential blood draws for glucose tolerance. Other requests for timed blood draws are promptly attended to (e.g., d‑xylose tests). All specimens for the Blood Bank must be dated and legibly signed by the person who obtained the specimen. Collects appropriate specimens for blood culture including AFB, fungal, or viral analysis. Carefully selects sites, cleans area, and ensures precautions are taken when transferring blood to culture containers, as this requires changing needles. Adheres to Hospital Infection Control policy in regard to proper health and safety requirements such as wearing gloves and safety goggles, hand washing, and isolation procedures when required. Ensures proper specimen transport by proper racking and/or bagging specimens, proper clocking and routing of STAT specimens. Stocks all blood draw supplies in assigned work area and maintains a clean work area. Takes responsibility for writing phlebotomy code and VPO on the outpatient requisition. Initialing and filing the patient draw record in the designated filing area. Task B: Patient Greeting/ Reception Patients should be greeted in a friendly, cheerful manner. The phlebotomist will: Standards: Acknowledge the patient with a greeting. Introduce themselves. Explain the expected duration of the test to be performed. Explain test or procedure (blood draw, urine collection, etc.). Thank the patient—if outpatient, thank them for choosing UCSF and allowing us to provide service to you today; if in‑patient, also say "thank you" and for both patients, ask if there is anything else you can do for them. Task C: Processing Orders in the Hospital and Laboratory APEX/Beaker System Patient orders must be validated before collecting specimens. For In‑Patients, orders should be displayed in the APEX/Beaker at the bedside on the mobile phlebotomy workstation. The phlebotomist should check with the nurse before drawing blood to ensure orders are correct and verify if the lab should collect versus the nurse should collect. Collection labels are generated from the APEX/Beaker after properly identifying the patient and scanning the wristband. For orders not displayed on the patient’s list devices, the nurse should provide an APEX requisition and APEX labels for the specimen collection. Specimens should be transported to the Clinical Laboratory following established protocols. For Outpatients, order data should be validated in the hospital APEX and released to generate labels for specimen collection, following established protocols. Outpatients may not always have an electronic order for testing. If the patient presents a paper requisition to the laboratory, follow established protocol for entering the order into the computer system. Standards: For In‑Patients, use the mobile workstation’s printer or, if paper requisition/labels, check with nurse. For In‑Patients, process the work in the following order: STATs, Timed orders, Routine orders. For outpatient collection areas, place specimens in routine blood racks within 30 minutes. Process STATs, urine, and body fluids within 20 minutes. Process work in the following order: STATs, Process Immediately, Body Fluids, Routine racks, Urine, Research/"Specimen in lab". Route back to a supervisor any problem that takes more than 1‑2 minutes to resolve, or set it aside until the remaining work is processed. Resolve all problems within 2 hours. Clear all problems by the end of the shift. Minimize the number of computer errors by carefully checking the computer entry on CRT screen before "verifying" input. Task D: STAT or Routine Processing STAT specimens should be processed first and sent to the Clinical Laboratory for processing. In Out‑Patient and Processing areas, specimens are sorted for delivery to the appropriate department: Blood Bank, Chemistry, Hematology, etc. STAT specimens may be grouped together in a single container. As needed, receive specimens in the Laboratory Information System. Label specimens with the appropriate computer‑generated labels. Be aware of the risk of incorrectly labeling a sample when specimens collected at multiple times or from several sites are submitted together; prepare pour‑off vials for aliquoting. Provide clear written instructions to the analytical sections and Specimen Processing when specimens must be shared (e.g., between Chemistry and Hematology). Standards: Labels and prepares STATs for 20 minute messenger runs. Labels specimens and aliquots correctly. Maintains reasonable speed on a steady basis in order to complete labeling of a rack within 10 minutes of completion of computer order entry (accession). Detects and corrects discrepancies between request forms and computer‑generated labels or in making appropriately labeled pour‑off tubes. Task E: Aliquoting of Urine Collections When assigned to work in the Processing areas of the Clinical Laboratory or one of the Out‑Patient Laboratories where urine specimens are processed, urine labels must be verified against the requisition to detect entry errors and corrections made when needed. Check specimen when a preservative is required and/or urine aliquots treating the specimen as directed by the computer labels. Aliquot urines into the proper tubes or containers and enclose 24‑hour urines in plastic bags. When there are two or more specimens for one 24‑hour collection, ensure that they are labeled correctly. Initial requisition in appropriate "Aliquot" box upon completion of task. Standards: Aliquots and labels specimens correctly. Assures transfers or orders are made on requisitions of shared Hematology and Chemistry specimens to alleviate confusion by Specimen Handling section. Processes all routine urines received within 45 minutes, all STATs within 20‑minute messenger runs. If a specimen has not been received within 2 hours, communicates to the ordering location and sends an appropriate comment on the computer. Notifies supervisor if unable to complete tasks in a timely manner. Task F: Responses to Inquiries/Communications Communicate non‑technical information (such as collection instructions and turnaround times, pricing, test results, etc.) obtained from the Laboratory Manual. The in‑ and out‑patient price files, the laboratory computer, and the requisitions. Consult with supervisor and technical staff when information is not available in these sources. Communicate accurately and clearly, whether in person or by telephone. Standards: Be professional and courteous at all times. Keep in mind that everyone has the common goal of helping the patient. Task G: Telephone Duty Answer all telephone extensions in the work area in a timely manner. Standards: Adheres to the hospital's established house and telephone standards. Identifies oneself and the unit and offers "May I help you?" Attempts to answer phones before the third ring. Task H: Bone Marrow Collection When assigned, assist physician on site in the outpatient clinic location by preparing smears of bone marrow aspirate and preserving bone marrow biopsy specimen for further processing by anatomic pathology. Standards: Correctly prepares appropriate paperwork and specimen labels before beginning procedure to assure proper labeling of specimens and that specimens will be handled according to physician's orders. Let the doctor know as soon as the bone marrow aspirate specimen is placed into the EDTA tube and examined if the specimen is adequate for smear preparation. Makes "touch prep" smears on the bone marrow biopsy. Follows instructions for unusual requests based on information in the ACC Laboratory Procedure Manual. Task I: Pneumatic Tube Check contents of pneumatic tube from Hematology clinic upon arrival in ACC lab. Promptly check and return the tube with any slides, blood products, and any other supplies. Standards: Empties and returns tubes as soon as possible after arrival. Tubes and blood products to the clinic no more than 5 minutes after they arrive by messenger from the Blood Bank. Task J: Computer Downtime During a computer downtime, it will be necessary to process specimens according to established downtime protocols. Process specimens correctly without the aid of computer labels and forward them to the proper testing sections. Write patient/test information on all pour‑off tubes. Standards: Is familiar with Computer Downtime plans and is able to follow with minimal supervision. Follows these instructions except when authorized to do otherwise by supervisor. Hand‑writes all requisitions and labels legibly. Task K: Additional Unspecified Duties Perform additional duties or projects as assigned in the Clinical Laboratory In‑Patient Phlebotomy, Out‑Patient Blood Draw or Clinical Laboratories Processing sections. Standards: Completes the assigned task properly within the agreed upon time. Required Qualifications Graduation from high school or a General Education Diploma (GED) Two years of laboratory experience or two years of college including courses in the natural, physical, or social sciences, and one year of laboratory experience, or an equivalent combination of education and experience, and knowledge and abilities essential to the successful performance of the duties assigned to the position. Possession of a current phlebotomy certificate issued by California Department of Public Health Laboratory Field Services Experience in performing phlebotomy on a broad range of patient types Demonstrates computer skills, demonstrated human relation and effective communication skills Must be able to work well under pressure. This position requires flexibility to orient and work at all UCSF Medical Center locations and at off‑site locations as assigned and in varying schedules as needed. Proficient with PC, Windows, Word, Excel, etc. Preferred Qualifications Previous knowledge of and experience in a clinical lab setting, and medical terminology preferred. Previous phlebotomy experience in an in‑patient hospital setting. Required Licenses/Certifications Current California State Phlebotomy Certificate Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. Benefits To learn more about the benefits of working at UCSF, including total compensation, please visit Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. #J-18808-Ljbffr