Guest Experience Ambassador

Position Guest Experience Ambassador Location Pompano Beach, FL Schedule Saturday & Sunday, 10 am - 7 pm (Part Time) Pay $18.00/hr, weekly direct deposit. Benefits Health, Dental & Vision Insurance Company-Paid Life Insurance 401(k) Savings Plan Paid Time Off: Vacation, Holiday, Sick Time Employee Assistance Program (EAP) Career Growth Opportunities Various Employee Perks and Rewards Job Summary The Guest Experience Ambassador reports to the Director of Dining Services and is responsible for delivering a best‑class dining experience to residents, colleagues, and guests by ensuring exemplary service. Key Responsibilities Cascade a spirit of hospitality in all dealings with residents, colleagues, and guests. Lead service of food or beverages, prepare or serve specialty diets and dishes as required. Engage with residents to obtain desired orders for food or beverages, fully articulating daily menu offerings. Explain how various menu items are prepared, describing ingredients and cooking methods. Ensure residents are satisfied with all aspects of service and communicate any customer service issues to supervisor. Check resident diets, likes & dislikes to ensure requirements are satisfied. Assist with set‑up/break‑down of all scheduled meal periods. Stock service areas with supplies such as coffee, food, tableware, and linens as needed. Perform cleaning duties as assigned, including sweeping and mopping floors, tidying service station, clearing tables, and taking out trash. Wash pots, pans, dishes, utensils, or other cooking equipment as needed. Assist culinary staff at multiple stations as directed. Provide excellent customer service: attentive, approachable, greeting and thanking customers. Perform other duties as assigned. Work Environment Operates in a kitchen environment exposed to heat, steam, fire, and noise; requires use of equipment such as ovens, stoves, dishwashers, slicers, coffee machines, steamers, mixers, and chef’s knives. Physical Demands May sit, reach, bend, kneel, stoop, climb, push, pull & lift items up to 40 pounds. May stand for long periods. Requires manual dexterity, auditory and visual skills, and ability to follow written and oral instructions and procedures. Required Education and Experience High school diploma or equivalent. Previous experience in food service. Previous customer service experience. Background Check All selected candidates must undergo a Level 2 background check: HB531, Florida Agency for Health Care Administration. #J-18808-Ljbffr