Personal and Advertising Injury Liability Claims Specialist

Specialist Claims - CH07DE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. As a Claims Specialist, you will be responsible for handling a caseload of complex, high exposure, Personal and Advertising Injury Liability claims throughout the claim’s life cycle. The Claims Specialist may also be called upon to handle complex, high exposure Auto and General Liability claims. Because these claims are often litigated, experience handling litigated matters and managing defense counsel is required. Responsibilities Conduct investigations and analyze and evaluate the information learned. Make coverage determinations and communicate written position(s) to insureds and other required parties. Set appropriate expense and indemnity reserves within prescribed authority levels and monitor on a regular basis for any needed adjustment. Present cases to management for expense or indemnity reserve authority above established authority levels. Develop and implement resolution strategies to achieve high quality outcomes. Proactively manage litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review. Attend trials and mediations as necessary. Contribute to broader claim and enterprise goals by participating in audits, projects and product development initiatives. Prepare comprehensive reports and deliver presentations to senior claim leadership on case developments, policy issues, industry trends, etc. Provide support to field offices to assist field personnel with coverage and liability analysis, time limit demands, extra contractual exposure evaluations and other issues of complexity. Work with business partners to evaluate and address claim trends and developments. Address inquiries from agents and policyholders, providing superior customer service. Qualifications Bachelor’s Degree is required; law degree is a plus. Minimum of 7 years of experience handling complex claims, litigated coverage and liability matters. Candidate should be disciplined, results-oriented and able to focus on bottom line results. Superior analytical ability and organizational skills. Excellent oral and written communication skills. Excellent strategic thinking ability and execution skills. Excellent negotiation and advanced technical claim handling skills, including knowledge of coverage and tort laws. Ability to communicate thoughts clearly and concisely and to influence and persuade others. Superior interpersonal skills. Ability to exceed expectations and influence others to do the same. Additional Information: This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT; San Antonio, TX; Lake Mary, FL; Phoenix, AZ; Naperville, IL; Alpharetta, GA) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. Travel required up to 10%. Internet connectivity requirement for 100% remote positions: high speed broadband cable internet service with minimum upload/download speeds of 3Mbps/30Mbps and a hardwired device to the Hartford‑issued router and/or computer. Compensation: The listed annualized base pay range is $107,600 - $161,400. Equal Opportunity Employer – We are an equal opportunity employer and welcome qualified applicants of all backgrounds, including race, color, veterans, disability, sexual orientation, gender identity or expression, religion, age, and gender. #J-18808-Ljbffr The Hartford