ELRC Eligibility Specialist

Overview A vacancy exists for 1 full-time Eligibility Specialist within the Early Learning Resource Center department in the Division of Student Services of the Chester County Intermediate Unit. This is a 260 day position. Summary The Eligibility Specialist is responsible for providing a variety of services that include but are not limited to: telephone eligibility screenings, providing resources about quality early care and education, determining initial and ongoing eligibility, maintaining a caseload of approximately 250-275, utilizing prescribed state software systems for caseload management and document storage, performing routine community outreach and supporting the childcare provider community. Essential Duties, Tasks And Accountabilities Assess the needs of low-income working families as well as families who are receiving cash and food stamp benefits from the County Assistance Office (CAO) towards independence from TANF and SNAP benefits Assist clients with identifying and accessing quality early care and education programs Providing resource and referral services to support the needs of children and families, regardless of subsidy eligibility status Provide resources and subsidy assistance to eligible families within Office of Child Development and Early Learning (OCDEL) policies and regulations (PA Code 3041- Subsidized Childcare). Utilize state prescribed software in order to create, assess, and maintain client files and records for the Early Learning Resource Center (ELRC) and Office of Child Development and Early Learning (OCDEL) Responsible to maintain assigned caseload and to determine what child care services would be beneficial for the family Assist with client appeals including pre-hearing conference, consultation and appeal resolution prior to: or in lieu of, a hearing with Bureau of Hearings and Appeals (BHA) Complete forms and gather documentation in order to refer cases of suspected fraud, waste and abuse to the Office of the State Inspector General (OSIG). Participate in OCDEL facilitated trainings as required. Good customer service skills and telephone etiquette is essential Attend meetings and supervision as required Other duties as required Qualifications BachelorsDegree preferred Knowledge of childcare subsidy policies, regulations and procedures preferred Bilingual preferred Current PA Child Abuse History, PA Criminal History and FBI Fingerprint clearances required Hours/Days Per Week 7.5 hrs per day, 5 days per week, 260 days per year Location 455 Boot Road, Downingtown PA 19335 Hourly Rate For 2025-26 School Year Support, Level 11: $23.69-$29.61 Support Staff Benefits Ability to purchase excellent medical, prescription, dental, and vision coverage Retirement through PSERS, PA's Public School Employees Retirement System Board paid Worker's Compensation New employees are granted 2 personal days annually in addition to pro-rated sick leave based upon FTE; unlimited accumulation on sick days Tuition reimbursement - Pro-rated amount of 80% of 6 credits per year based upon FTE ...and much more! Equal Opportunity Employer Chester County Intermediate Unit is an Equal Opportunity Employer. Chester County Intermediate Unit ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation or disability. Chester County Intermediate Unit has a policy of active recruitment of qualified minority teachers and non-certified employees. Any individual needing assistance in making application for any opening should contact the Department of Human Resources at View phone number on click.appcast.io. #J-18808-Ljbffr Chester County Intermediate Unit