Development Coordinator

Development Coordinator – Donor Relations OperationsChildren's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.This role will serve as team project coordinator and support. This role will also coordinate and support operations, strategic initiatives, communications, data and processes for Foundation team(s). This position reports to the senior leadership and serves as an integral part of the CHOP Foundation team.The Development Coordinator – Donor Relations Operations supports the operational execution of donor acknowledgement, stewardship, and recognition programs on behalf of the Donor Relations team. This role manages key administrative workflows that ensure donors receive timely, accurate communications, including overseeing processes related to acknowledgments, stewardship reporting and recognition. The role also supports project coordination across the Donor Relations and Executive Partnerships teams. The position reports directly to the Senior Associate Director of Donor Relations.What you will do:Coordinate the development of deliverables in response to Department requestsManage the organization, analysis, and maintenance of information related to incoming requests to the DepartmentExecute assignments and establish goals and deadlines to meet themManage specific aspects of projects or processesEnter data, maintain records, and track progress toward the team's goalsSupport quality control and data integrity effortsExercise judgment within generally-defined practices and policies by selecting methods and techniques to obtain solutionsManage the pre- and post-work for Chief Executive Officer, President and Chief Development Officer acknowledgments and other correspondence using Foundation systems including DonorForce, Apsona, and WorkfrontProvide administrative support for printing, mailing, and tracking in Foundation systems hard copy gift acknowledgments Essential FunctionsManage bounce backs from letters, emails and reports as well as coordinate updates with Prospect Research to ensure donor contact records remain currentServe as back up to the Gift Administration team to manage the Donor Relations phone lineSupport Executive Communications Strategist and Writer with administrative tasks related to developing materials (remarks and runs-of-show) for monthly All-Staff meetings and bi-annual Summits.Provide operational support for priority Executive Partnerships and Campaign projectsAssist with management of recognition lists and plaques to ensure accuracy and timely productionCreate and manage project requests on behalf of Donor Relations Writers and the Communications Strategist/Executive Writer using WorkfrontOrganize and maintain printed and electronic reports developed by the Donor Relations team in the Foundation's resources repositoryMass upload endowed reports, special events reports and other communications into the database of record (DonorForce)Print and mail large print jobs on behalf of the Donor Relations teamTrack and maintain the inventory of stewardship materialsServe as back up to the Office Administrator of Foundation Operations on daily administrative tasksEducation Qualifications:Bachelor's Degree - RequiredExperience Qualifications:At least one (1) year of business development, sales or fundraising related experience - RequiredAt least three (3) years of business development, sales or fundraising related experience - PreferredAt least one (1) year of donor relations, communications, marketing or journalism experience - PreferredSkills and Abilities:Intermediate proficiency with office software (Microsoft) including email & calendar, word processing, spreadsheet and presentation software (Outlook, Word, Excel, PowerPoint)Intermediate proficiency with customer relationship management software (Salesforce, Donorsforce, Raiser's Edge)Strong verbal and written communications skillsStrong interpersonal skillsSolid time management skillsSolid organizational skillsSolid presentation skillsSolid analytical skillsAbility to maintain confidentiality and professionalismAbility to work independently with minimal supervisionAbility to collaborate with stakeholders at all levelsIntroductory proficiency with project management software (Workfront)Fundamental knowledge of fundraising and the role of stewardship in cultivating future giving to an organizationTo carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine.Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly. Click here for more information regarding CHOP's Compensation and Benefits.