Tutoring Supervisor

Grand Canyon University! One of Arizona’s leading institutions of higher learning. Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University. Do you want to be part of a university with a teaching-focused mission? Do you have a passion for working with students and providing learning support to further enhance academic success and scholarship? We are looking for tutoring staff to contribute to a team that provides tutoring services to enhance the student learning experience. Phoenix metro area in-person position with a five day, 8-hour per day schedule: Sunday-Thursday, 10:30am-7pm. What you will do: Oversee the daily operations of the Academic Centers for Excellence (ACE) tutoring locations, ensuring efficient and effective delivery of tutoring services. Schedule peer tutors based on student demand and tutor availability. Monitor and evaluate tutor performance and provide ongoing training and support to ensure quality tutoring. Develop and maintain tutoring resources, including training materials and online content to support tutor activities and enhance student learning. Work closely with students to understand their academic needs and adjust tutoring services accordingly. Promote the Academic Centers for Excellence (ACE) to increase student engagement. Maintain accurate records of tutoring sessions, attendance, and tutor performance. Analyze data to assess tutoring services and implement improvements. Collaborate with the academic support services staff and other academic departments to align tutoring services with institutional goals. Participate in meetings and professional development activities. Provide prompt and friendly service to students, faculty, and staff and assist in difficult service interactions. Provide a positive example to students and student workers by supporting the University’s Doctrinal Statement, Ethical Position Statement, and Mission of Grand Canyon University. Position requires evening and weekend hours. Responsible for supervisory activities for student workers. What you will have: Bachelor’s degree from a regionally accredited college or university Previous tutoring experience preferred. Experience and demonstrated skill in supervision and hiring preferred. Strong analytical and problem‑solving skills, as well as excellent oral and written communication skills Ability to assist others in the use of personal computers. Ability to effectively communicate and foster a cooperative work environment. Ability to be proactive and flexible. Demonstrated ability to work effectively with diverse student populations. Must pass pre-employment background investigations Why Work at GCU: Exceptional workplace benefits including medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan Generous time off plan and 11 paid holidays Paid time off to volunteer in the community or at GCU sponsored events Free covered parking We also offer full‑time employees, their spouses, and dependent children an Education Tuition Discount Program #J-18808-Ljbffr Grand Canyon University