Training Manager

Training Manager

Segers Aero Corporation located in Fairhope, AL is hiring a Training Manager to join our team. We offer a competitive benefits package and a 9/80 work week with every other Friday off.

Purpose of Position: The Training Manager develops, implements and manages technical training and workforce qualification programs supporting engine, propeller and accessory maintenance operations. The position establishes a structured, measurable training system that integrates classroom instruction, hands-on training, on-the-job qualification, task certification and recurring proficiency evaluation to build and sustain a highly skilled technical workforce. The Training Manager ensures employees are properly trained, qualified and authorized to perform assigned work in accordance with applicable regulatory, quality, OEM, customer, military and company requirements.

Essential Functions: (must be able to perform these functions, with or without reasonable accommodation).

• Develops, implements, and manages technical training, recurrent training, OJT, task certification and workforce development programs for engine, propeller and accessory maintenance operations.
• Establishes and maintains structured training pathways and qualification requirements for technicians, inspectors, test personnel, leads, supervisors, instructors and other technical personnel.
• Leads the development and delivery of technical training programs, including classroom, computer-based, laboratory, hands-on and shop-floor instruction using approved technical data, manuals, procedures and work instructions.
• Develops lesson plans, training materials, written examinations, practical evaluations and task-certification standards to establish consistent and measurable competency requirements.
• Conducts training needs and competency-gap assessments based on operational requirements, new product introductions, quality trends, audit findings, workforce capability, and organizational objectives.
• Establishes and maintains training standards, procedures, controls and documentation to ensure consistency, traceability and effective administration of the technical training and qualification system.
• Establishes, administers and maintains OJT and task qualification programs covering teardown, inspection, repair, assembly, testing, troubleshooting, documentation, tooling, FOD prevention and other applicable maintenance functions.
• Validates employee competency through written examinations, practical demonstrations, task certification and recurring proficiency evaluations.
• Maintains accurate training records, qualification matrices, certification status and workforce competency data by product family, operation, inspection level, tooling, test equipment and applicable ERP roles.
• Monitors training requirements and qualification status to ensure employees remain current and properly qualified for assigned work.
• Partners with Operations, Engineering, Quality and leadership to develop workforce training and qualification plans for new products, capabilities, processes, tooling, equipment and customer requirements.
• Identifies workforce skill gaps and partners with Operations, Quality, Engineering and department leadership to develop corrective, remedial and developmental training solutions.
• Develops, qualifies and maintains a network of internal instructors, subject matter experts, OJT trainers and evaluators to support technical workforce development.
• Captures critical technical knowledge from experienced personnel and converts validated knowledge into controlled training materials, standard work and sustainable training programs.
• Establishes mentoring, train-the-trainer, cross-training and succession-development programs to increase workforce depth and support critical technical positions.
• Develops and maintains technical career-development pathways supporting progression from trainee through qualified technician, advanced technician, instructor and subject matter expert.
• Supports internal, customer, certification-body, regulatory and government audits involving training, personnel qualification, competency and training records.
• Monitors training effectiveness using qualification completion, time-to-proficiency, competency assessment, quality, safety, audit, rework and workforce-readiness metrics.
• Recommends improvements to training programs, qualification standards, processes and policies based on performance data, operational requirements, audit results and workforce feedback.
• Provides leadership with regular reports and analysis regarding training completion, qualification status, workforce capability, skill gaps and training program performance.
• Leads, trains, coaches and develops instructors, evaluators and training personnel while establishing clear performance expectations and accountability for training standards and qualification requirements.
• Addresses conflicts and works collaboratively with employees, supervisors and leadership to resolve training and qualification issues in a positive and professional manner.
• Responsible for completing employee check-in meetings, performance reviews and documenting work performance for assigned training personnel, as applicable.
• Partners with Operations and Quality to align workforce capability with production requirements, customer commitments and organizational objectives.
• Collaborate with leadership to develop workforce plans that support new product introductions, changing maintenance capabilities, production requirements and long-term organizational growth.
• Participates in annual workforce planning, budgeting, forecasting and strategic planning activities related to technical training and employee development.
• Maintains confidentiality of company, employee, customer, technical and other proprietary information.
• Attends all safety and health training, as required, in a timely manner
• Maintains regular and reliable attendance in accordance with company policy.
• Works overtime as required
• Observes and practices all safety procedures and company policies, including proper use of required PPE such as safety glasses, hearing protection, face shields and other applicable protective equipment.

Skills, knowledge and abilities: (these are required to enable job holder to perform the essential functions of the job).

• Strong knowledge of aviation maintenance practices, technical data, quality systems and personnel qualification requirements.
• Demonstrated ability to translate complex technical requirements into practical, measurable training and qualification standards.
• Ability to design and deliver effective classroom, hands-on, computer-based and shop-floor technical training.
• Strong understanding of OJT, task qualification, competency validation, practical evaluations, recurrent training and proficiency assessment.
• Working knowledge of adult-learning principles, instructional design, learning management systems, ERP systems and training-record control.
• Ability to develop lesson plans, training materials, written examinations, practical evaluations and task-certification standards.
• Ability to identify workforce skill gaps, analyze training effectiveness and develop targeted corrective, remedial and developmental training solutions.
• Ability to establish and maintain qualification matrices, training pathways, certification requirements and workforce competency records.
• Strong leadership and coaching skills with the ability to develop instructors, evaluators, subject matter experts and technical personnel.
• Ability to establish effective mentoring, cross-training, knowledge-retention and succession-development programs.
• Strong analytical and problem-solving skills with the ability to use training, quality, safety, audit and operational data to drive continuous improvement.
• Excellent written and verbal communication skills, with the ability to communicate effectively with technicians, instructors, supervisors, managers and senior leadership.
• Strong organizational skills with the ability to manage multiple programs, priorities, deadlines, and competing operational requirements.
• Ability to work independently, exercise sound judgment, take initiative and make decisions in a production-oriented environment.
• Strong interpersonal and conflict-resolution skills with the ability to build effective working relationships across Operations, Quality, Engineering, Human Resources and other departments.
• Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, with the ability to learn and effectively use company-specific training and ERP systems.
• Ability to interpret and apply technical manuals, procedures, specifications, work instructions and other controlled technical data.
• Ability to maintain confidentiality and exercise discretion when handling employee qualifications, performance information and other sensitive records.
• Ability to travel as required to support training activities, company locations, customers, training providers and industry events.
• Must be able to effectively read, write and communicate in English.
• Must be able to work well under pressure and manage priorities.
• Must be able to demonstrate organizational skills and attention to detail.
• Must be able to lift and carry up to 25 lbs. occasionally.
• Must be able to see within normal range with or without corrective lenses.
• Must be able to sit for extended periods of time while using hands, fingers and wrists repetitively on a computer keyboard.
• Must be able to stand and walk throughout the day.
• Knowledge of aviation regulatory requirements, export controls, ITAR, EAR, and government contracting regulations (FAR/DFARS) preferred.
• Ability to provide verification of US citizenship or permanent residency to satisfy ITAR/EAR restrictions.

Marginal Functions: (Duties that are likely to be assigned to this person, unless he/she proves unable to perform them after receiving training and/or accommodations that the company judges appropriate)