Flybridge Server

The Server is a front-of-house service professional responsible for delivering warm, attentive, and consistent service. Servers are expected to demonstrate a solid foundation in service standards, food and beverage knowledge, and guest engagement. The ideal candidate is hands on, has prior experience in a fine dining restaurant setting and is comfortable following detailed steps of service while maintaining a friendly, professional demeanor. Servers play a critical role in ensuring guest satisfaction through accurate order taking, thoughtful recommendations, and efficient service execution. Essential Functions Guest Experience & Service Delivery Greet guests promptly and courteously, creating a welcoming and relaxed dining atmosphere. Explain menu items, daily specials, and restaurant promotions clearly and confidently. Take accurate food and beverage orders, repeating orders to guests to ensure accuracy. Monitor tables throughout the meal, replenishing beverages and checking for guest satisfaction. Present dessert, specialty coffee, and after-dinner beverage options when appropriate. Thank guests and provide a positive final impression of the restaurant. Enter guest orders accurately into the POS system, ensuring proper communication with the kitchen and bar. Retrieve completed orders from the kitchen, verify accuracy and presentation, and deliver items promptly with appropriate condiments. Maintain a clear understanding of POS tablets and wireless communication systems used during service. Process guest checks accurately and in accordance with hotel and restaurant procedures. Service Standards & Compliance Follow established steps of service and restaurant standards at all times. Adhere to all state, federal, and company alcohol service regulations, including verifying identification and monitoring guest consumption. Demonstrate professionalism and composure during high-volume or peak service periods. Station Readiness & Team Support Check assigned station before, during, and after shifts to ensure proper setup, cleanliness, and readiness. Perform opening, running, and closing duties as outlined on service checklists. Assist Server Assistants and bussing teams with clearing and resetting tables as needed to support service flow. Perform assigned side work, including restocking condiments and maintaining side stands. Complete general cleaning tasks using approved cleaning products to maintain health and safety standards. Attend required meetings and training. Perform additional duties as assigned to support overall restaurant operations. Internal Relationships Reports to the Restaurant General Manager. Works closely with Bartenders, Server Assistants, Culinary, and Restaurant Management. External Relationships Has regular, direct interaction with restaurant guests and members. Qualifications Good knowledge of food and beverage service standards in a fine dining level, guest relations, and fine dining etiquette. Working knowledge of appropriate table settings, service ware, and menu items. Ability to communicate clearly in English to explain menu items, record orders, and respond to guest needs. Ability to remember, describe, and promote menu offerings. Ability to carry trays weighing up to 40 lbs. through a busy dining room. Ability to operate beverage equipment and POS systems efficiently. Ability to remain friendly, composed, and professional in a fast-paced environment. Education & Experience Requirements High school diploma or equivalent preferred. Six (6) months to one (1) year of prior serving experience preferred; prior hospitality experience strongly preferred. Must obtain and maintain any required licenses or certifications as applicable. CPR and/or First Aid certification preferred. Physical Requirements Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing. In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. #J-18808-Ljbffr The Boca Raton