Program Assistant

Program AssistantThe Program Assistant assists in providing our clients with a safe environment so they can begin addressing aspects of their lives in a peaceful setting. The Program Assistant is a frontline worker responsible for maintaining the safety, integrity, and security of the extended recovery program. The Program Assistant documents all daily activities and carries out administrative functions to support the program and its overall operations.Duties and Responsibilities:Perform all duties according to policy and procedure and our philosophy of careObserve all persons entering and exiting the buildingDocument, inform, and report all incidents and daily activities that occur during shiftStay engaged and responsive to maintain a safe, secure, responsive, inclusive, and non-discriminatory environment for clientsMaintain appropriate, professional, and ethical boundaries always with clientsBe punctual, flexible, and reliableAnswer the main facility telephone, take messages, and/or direct callers as appropriateFacilitate medication observation according to policy and procedureSupport searches in the residence for contraband including alcohol, drugs, drug paraphernalia, and various other non-permitted itemsEnsure clients are dressed appropriately while moving through the facility, are not in restricted areas, and are wearing their identification badges and colored lanyardEnforce house rules, procedures, and protocols for clientsDistribute sorted client mail as outlined in the procedurePerform regular and regular security and wellness checks throughout the facility and throughout the shiftAssist in administering urine analysis testing and breath alcohol testing for clientsAdhere to privacy and integrity protocols of clients and their sampleAssist in emergency disaster responses, emergency drills, and actual emergencies at the extended recovery facilityRespond to all unusual incidents with notification to all stakeholdersRespond to calls for assistance from other departments of the Center to prevent interference or disruption to operationsAssist in the admissions and exits of clients as directed by the Program DirectorMaintain overall direction and structured priorities within a frequently changing project scopeAssist with sanitization of program high-touch surfaces to maintain a healthy and safety program facilityProgram Assistants who are bilingual in Spanish will be responsible for verbal and written communication for Spanish-speaking participants, for which a bilingual premium would applyOther related duties as requiredEducation and Experience:High school diploma or equivalent (required)CA Driver's License (Preferred)Bilingual in Spanish (Preferred)First Aid and CPR certification (within first fourteen days of employment – company provided)Tuberculosis clearance (within first fourteen days of employment - company provided)Experience and ability to work successfully with issues of substance abuse, mental illness, and other potential barriers to self-sufficiencySkills and Abilities:Bilingual in Spanish (preferred)Proficiency with Microsoft Office and Modern Office EquipmentIntegrity to handle sensitive information in a confidential mannerExcellent organizational skills and ability to multi-task with follow-throughCulturally competent and able to work with a highly diverse populationKnowledge of co-occurring disorders and trauma-informed environmentPhysical Requirements:Ability to lift up to 25 lbs. (usually file boxes)Equipment Used:Modern Office Equipment and Relevant SoftwareADA Statement:Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.Acknowledgment of Religious Purposes of The Salvation Army:The employee acknowledges that he/she has been informed and understands The Salvation Army's religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Army's religious purposes and his/her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army's religious purposes.At-Will:I hereby understand and acknowledge that, unless otherwise defined by applicable law, any employment relationship with this organization is of an "at-will" nature, which means that the Employee may resign at any time and the Employer may discharge the Employee at any time with or without cause. It is further understood that this "at will" employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.