Manager, Account Management KA - Milwaukee or Green Bay, WI

Job ID: 98567356192Posted: 2026-09-19Location: Milwaukee, Wisconsin, United StatesSalary: $75,000 - $160,000/yearJob Area: Account ManagementCompany: UnitedHealth GroupAt UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing togetherManagement of the Field Account Management for the UnitedHealth Care Key Accounts responsible for customer education, training and support for clients and brokers in the 100 to 5,000 employee range.Primary Responsibilities:Management:Manage and monitor client assignmentsTraining of field account management staff, new hire and ongoingMaintain an acceptable level of training and education for clients on UHC's products and servicesPersonnel development and managementSet teams strategy to achieve goalsDirect and manage service planRelationship Building:Build and maintain key client and producer relationshipsDevelop and maintain key internal relationshipsPresent a positive image of UnitedHealth Group to the marketplaceProduct Knowledge:Detailed understanding of all UnitedHealth Care products, services and solutions across all health plan sitesWorking knowledge of Enterprise/ancillary product linesAbility to identify and communicate the need for improvements in UnitedHealth Care products and servicesHealthcare Knowledge:Understands and can communicate goals, operating principles, strategies and competitive position of UnitedHealth CareIn-depth healthcare knowledge, understands important trendsDemonstrates knowledge of competitors strengths, weaknesses and strategiesUnderstands medical management operations and strategiesInternal Operations & Capabilities:Ability to navigate UnitedHealth Care internal departments to produce positive service results for clients and the companyExtensive knowledge of internal people, roles/responsibilities and processesRelationship Building:Ability to build and maintain solid multilevel client and producer relationshipsAbility to build and maintain solid internal relationshipsAbility to work well in cross-functional teamsCustomer Focus:Ability to successfully implement client accountsConsistency models a customer-focused approachEffectively manages difficult service situations to a positive resultAbility to deal with sophisticated customers and brokers/consultantsAnticipates problems and develops contingency plansAbility to customize existing marketing tools to meet the individual needs of a clientPersonal Attributes:Consistent performerAbility to multi-taskAbility to grasp new ideas and productsSolid communication skills (written and verbal)Highly effective strategic planning abilitiesSolid presentation skillsConsistently demonstrates flexibilityExcellent planning and organization skillsConsistently models a customer-focused approachAbility to influence and negotiate complex situationsComplex problem solving abilityManagement:Ability to recruit, hire and monitor staffSolid training skillsAbility to set and execute office strategy to achieve goalsAbility to consistently manage and direct cross-functional teams to successful outcomesSolid personnel development and management skillsAbility to mentor staffAbility to direct and manage service plansValues and promotes diversity within his/her organizationAbility to make difficult or unpopular decisionsYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:Sales Insurance license (Life and Health) must be maintained as required by state law or ability to obtain within 30 days2+ years working with brokers/consultantsAbility to maintain valid driver's licenseWillingness to travel up to 10%, as requiredPreferred Qualification:2+ years of people management experiencePay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $75,000 - $160,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable. #uhgpjAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.