Sales Engineer - Industrial Automation

Position: Sales Engineer 2 - Automation

Location: Alcoa, TN

Job Overview:

The primary function of the Industrial Sales Engineer for our full line card is to perform sales calls within a designated territory by calling on prospective and existing territory accounts as defined by the organization. The Account Manager is tasked with securing and supporting sales and agreements for MRO and OEM products and services representing our full line card in select customers. The Sales Engineer is responsible for identifying new business opportunities, building and managing a sales pipeline, and securing business towards the goal of achieving or exceeding annual sales objectives. The Sales Engineer strives to establish strong relationships throughout customer organizations (purchasing managers, maintenance, facilities, Safety, reliability, and engineering departments) to ensure optimal customer satisfaction and revenue generation.

To be successful, you will need to be a hunter who enjoys finding and developing both current and new accounts , a current market presence would also be very beneficial. This position has a very strong emphasis on growing our full offering of products and services.

You will be given an assigned list of current customer accounts but would also be expected to call on and develop new customers for growth.

Responsibilities:

• Manages all aspects of outside sales in a specific territory.
• Develops and maintains business relationships with key customers in that territory.
• Forms long-term relationships with customers, including at the executive level of the location's top customer.
• Set goals and objectives, generating revenue through market development, forecasting, lead generation, qualification, and closing sales.
• Expand existing sales base through consistent performance, building rapport with existing and potential clients; explaining product and service capabilities; overcoming objections; preparing proposals and quotations. Provide solution and become a reliable resource for your customer base.
• Cooperate and work with other Product Specialist, Customer Service teams and Engineers to exchange information and identify opportunities, qualify accounts to expand product sales.
• Work and collaborate with factory representatives to grow revenue of key product lines.
• Regularly learning new products based on key vendor initiatives and identifying more value added opportunities.
• Perform sales calls, product demonstrations, and other developmental activities to increase market share of preferred channel partners is essential.
• Maintain and submit activity reporting.
• Other duties as assigned.

Requirements:

• A technical college degree, or a minimum of three (3) years experience in industrial distribution sales or other combined relevant experience.
• Possess technical and/or mechanical aptitude.
• Proven expertise in a minimum of 1 of the following: Machine Control, Motion Control, Safety, Robotics.
• The ability to utilize skills to solve customer problems and assist sales staff.
• Proven achievement in year-over-year sales growth goals.
• Under administrative direction, setting up own standard of performance. Virtually self-supervising.
• Ability to Identify market potential by qualifying accounts.
• Powerful sense of urgency and accountability.
• Proven customer relationship-building skills.
• Exceptional verbal, written, and presentation skills.
• Must be proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams).
• Ability to understand written and oral English and be proficient with computer, email, spreadsheets, and look up documents online.
• A Strong “team attitude” with the ability to work productively in group settings with other associates, customers, and vendors.
• A commitment to the concept of “doing it right the first time”.
• Valid Driver's License.
• Aptitude to read parts manuals, vendor catalogs, understand blueprints, and communicate technical information effectively.
• Must be able to work in an industrial and manufacturing environment daily as required.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Adaptability - Ability to be flexible and adjust to changes in your work environment. You can respond quickly to changing ideas, responsibilities, expectations, trends, strategies, and other processes. Being adaptable also means possessing soft skills like interpersonal, communication, creative thinking, and problem-solving skills.
• Accuracy - Ability to detect errors in normal course of work by standard check or routine cross-check. Errors resulting from inaccuracy would create minor confusion, delay or expense to correct the situation.
• Dependability - Follows instructions, responds to management direction; Keeps commitments.
• Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
• Problem Solving - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Planning/Organization - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
• Communication and Interpersonal Skills - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Demonstrates group presentation skills.
• Collaboration - Ability to work with others to achieve a common goal; Building and maintaining relationships through shared responsibility, respect, and empathy.