Senior Sales Engineer, Public Safety (Mountain or Pacific Region)

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life, exploring society’s critical safety and justice issues with an ecosystem of devices and cloud software. Life at Axon is fast‑paced, challenging, and meaningful. Here, you’ll take ownership and drive real change, growing as you work hard for a mission that matters at a company that values you. About Axon 911 Axon 911 brings together Prepared and Carbyne under Axon to create the only platform that combines modern 911 infrastructure with an AI intelligence layer, helping public safety agencies move faster, make better decisions, and deliver better outcomes. Your Impact As a Senior Sales Engineer, Public Safety (Mountain or Pacific Region), you are both a technical expert and a storyteller. You’ll work closely with Account Executives, Regional Sales Managers, and customers to translate complex technical requirements into compelling solutions. You will lead discovery, configure and demonstrate our platform, manage technical validations, and ensure a smooth handoff to post‑sales implementation. What You’ll Do Pre‑Sales Solutioning Partner with AEs and RSMs to qualify opportunities, understand customer challenges, and design tailored technical solutions. Conduct in‑depth discovery with 911 centers, emergency management agencies, and public safety IT teams. Deliver engaging product demonstrations, technical workshops, and proof‑of‑concept sessions tailored to the agency’s environment. Lead and respond to RFPs, RFIs, and security questionnaires with accuracy and professionalism. Translate complex technical concepts into clear, benefit‑focused explanations for non‑technical audiences. Technical Leadership Serve as the subject‑matter expert for Prepared’s platform architecture, integrations, APIs, and data workflows. Provide configuration and system design guidance based on customer requirements, existing CAD/NG911 systems, and IT infrastructure. Advise agencies on best practices for network security, system interoperability, and deployment planning. Stay up‑to‑date with public safety software trends, standards (NG911, CAD, RMS, PSAP operations), and competitor offerings. Sales Enablement & Collaboration Work alongside Sales, Product, and Engineering to continuously improve our demo environments, messaging, and field readiness. Collect and relay customer feedback to influence product roadmap and technical documentation. Support proposal teams with technical content, diagrams, and specifications. Assist marketing and partner teams in developing technical collateral, webinars, and events. Customer Advocacy Build trust with agency decision‑makers, IT administrators, and operations leaders by demonstrating deep understanding of public safety workflows. Ensure technical confidence throughout the sales cycle to accelerate buying decisions. Represent Prepared at tradeshows, conferences, and industry events as a technical ambassador. What You Bring 8+ years of progressive experience in public safety, emergency communications, or PSAP operations, with senior‑level leadership experience strongly preferred. Demonstrated experience selling, implementing, or enabling public safety software (e.g., NG911 call handling, CAD, RMS, ESInet, radio systems, mass notification, or emergency communications platforms). Proven ability to operate as a field‑facing technical advisor to Sales‑owning discovery, solution design, demonstrations, technical validation, and RFP/RFI responses end‑to‑end. Deep understanding of PSAP workflows, operational constraints, funding models, procurement cycles, and compliance environments, including experience presenting to boards, executives, and elected officials. Strong technical fluency across cloud‑based platforms, integrations/APIs, network infrastructure, data workflows, and system interoperability within public safety environments. Additional Requirements Track record of building credibility with PSAP directors, IT leadership, emergency management leaders, and dispatch supervisors through consultative, trust‑based engagement. Experience partnering cross‑functionally with Product and Engineering to influence roadmap priorities based on real‑world PSAP needs. Comfortable operating in high‑growth, ambiguous environments with minimal playbooks to create structure, demo narratives, and field enablement materials where needed. Exceptional executive communication and storytelling skills, able to translate technical capability into operational ROI and mission impact. Willingness to travel up to 75% and represent Prepared as a technical ambassador at industry conferences and customer events. Public Safety Technology & Systems Expertise 911 call handling systems (CHE) such as VESTA, Viper, or Solacom Computer‑Aided Dispatch (CAD) platforms used to manage emergency response workflows Radio console systems supporting multi‑agency communications Logging recorders used for call review, compliance, and operational analysis Network and traffic analysis tools, such as Wireshark, used to troubleshoot system performance and integrations Work Location This is a fully remote role open to candidates based in the United States. Candidates located in the Mountain or Pacific regions are strongly encouraged to apply. Up to 75% travel is required for customer meetings, training sessions, and industry events. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, dental, and vision plans Fitness programs Emotional & mental wellness support Learning & development programs And yes, we have snacks in our offices Pay Transparency Axon offers a comprehensive total compensation package, which includes base salary, a generous annual bonus, and company equity. The starting base salary for this role ranges from $110,000 to $160,000 annually, excluding commission and bonuses, and varies based on geographic market. Actual base pay will depend on several factors, including level, function, training, transferable skills, work experience, business needs, and location. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Equal Opportunity & Accommodations We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent—regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances—and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or recruiting process, please email View email address on click.appcast.io. #J-18808-Ljbffr Stryker Corporation