Reservation Manager

The Tempe U-Box Distribution Center with U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager! This is an in-office position in Tempe, AZ not eligible for remote/work from home. U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment. Dental & Vision Plans U-Haul Offers Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey’s SmartDollar Program Reservation Manager Agent Responsibilities Assist with calls from and to customers to confirm U-Box deliveries/pick ups, sometimes with high volume. Help support warehouse team members with physical equipment hook ups and internal system/reservation management/assistance. Support U-Box CCR's with daily route scheduling and reservation management. Collect information and provide pickup/drop off direction to shipping carriers and give information to warehouse/forklift staff. Use Word, Outlook, Excel, POS, and other U-Haul systems daily. Assist customers in store with packing supply purchases. Complete other warehouse/store upkeep tasks as assigned by manager. General cleaning/office upkeep. Perform multi-system processing across multiple applications and platforms. Minimum Qualifications High school diploma or equivalent Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email Proficient in customer service, time management and multitasking #J-18808-Ljbffr