Customer Success Team Lead — Client Growth & Retention
We Are Working
We Are Working in the United States is seeking a Customer Success Supervisor to lead a team dedicated to ensuring customer success and satisfaction. You will oversee the implementation of customer success strategies, guide your team, and collaborate with cross-functional departments to build lasting relationships. The role emphasizes coaching, performance reviews, and proactive problem solving to improve retention and service quality, with a flexible 8:00 AM–5:00 PM EST schedule. #J-18808-Ljbffr We Are Working
- PatientPoint is seeking a Director of ClientSales to lead retention and growth across our pharmaceutical client base. You will hunt new business to secure clients,... ...-visibility role sits on our Business Development team with strong internal support to deliver for clients...Suggested
- Chase Media Solutions in New York is seeking a Vice President, Client Success Team Lead to report to the Head of Client Success and build a high-performing team focused on maximizing revenue growth and retention through a consultative client experience for brands and...Suggested
$70k - $72k
Customer Success Manager - Client Growth & Engagement Department: CX Reports To: Head of Delivery... ...Success, and Delivery teams to identify expansion,... ...Project Managers, Delivery Leads, Consultants, and... ...through. Client Health & Retention Support Monitor key indicators...SuggestedFull time- ...s most ambitious teams of marketers, technologists... ...of the world's leading commerce brands—... ...is an AI-native customer engagement... ...looking for a Head of Client Growth to build and lead... ...for onboarding, retention, and expansion... ...scaled a customer success or account...Suggested1 day per week
$115k - $130k
...-winning, tech-enabled growth consultancy that has fueled the success of some of the most iconic... ...brands. We are a team of growth leads, creatives, engineers and... ...globally, with a client partner roster that includes... ..., utilization, and retention while stepping directly...SuggestedLive inLocal areaRemote workHome officeFlexible hours- ...a self-driven, growth-minded account... ...track record of success to join our hybrid... ...Management team. As an account... ...for each of your customers to guide them in... ...priorities and lead initiatives in... ...customer adoption, retention, and revenue... ....Consult with clients to understand their...Contract workWork at officeRemote work3 days per week
- United States Digital Space LLC is seeking a Director, Client Services for APAC, based in Singapore or Sydney. You will... ...global leaders to deliver client outcomes and drive retention and growth. You will lead a team of leaders, refine service models, and collaborate with...
$150k - $175k
...Paris. The Role Gradient is looking for a Director of Client Growth to own retention and growth across our largest client relationships: brands... ...of client work; that's handled by our project management team. Your job is to go deep with the people and departments...- ...Reports To: Senior Director, Client Success Department: Client... ...Manager, Client Success to lead a team of 5–10 Client Success Managers... ...fully remote role will drive customer retention, satisfaction, and... ...Sales on account planning, growth opportunities, and churn mitigation...Temporary workRemote work
$90k - $95k
...sundays to hire a Growth Marketing Manager, New Client Acquisition.... ...performance. About the Team You will work... ...with the retention and email function... .... What Success Looks Like In the... ...understand local customer acquisition.... ...reservations, visits, leads, or in-store traffic...FreelanceWork at officeLocal areaWork from home3 days per week- ...marketing agency focused on client success and digital marketing... ...collaborative remote team with a casual and... ...In this role you will lead client strategy and act... ...performance, identify risks, retention, and expansion... ...client success and revenue growth. #J-18808-Ljbffr...Remote jobCasual work
- ...New York is seeking an Executive Director, Client Success Team Lead to scale the client success function and drive revenue growth through a consultative, end-to-end client experience... ...while upholding exceptional service and client retention. #J-18808-Ljbffr JPMorgan Chase & Co.
- ...Position: Manager, Client Success Reports To: Senior Director, Client... ...Manager, Client Success to lead a team of 5–10 Client Success Managers... ...remote role will drive customer retention, satisfaction, and expansion... ...Sales on account planning, growth opportunities, and churn...Work at officeLocal areaRemote workWorldwide
$250k
...largest and most strategic customers through a tailored... .... We're a growing team with massive personal... ....What you'll doDrive growth and retention for your book of Rippling... ...growth Consult with clients to understand their... ...to ensure customer success and secure long-term...Contract workWork at officeRemote work3 days per week- Foodhub is seeking an exceptional Head of Client Services to lead, develop, and scale our client-facing teams across the United States. This role... ...onboarding, account management, customer success, and client support to drive retention and long-term value. Working with...
$150k - $175k
...Partners, Avenir Growth Capital, and... ...As Director of Client Strategy, SMB at... ...will build and lead a brand-new pod... ...that delivers retention and platform adoption... ...at scale. Your team will support 15... ...CRM campaigns, customer education, and... ...'s role. Success looks less like...Work experience placementWork at officeImmediate startRemote workFlexible hours- DeepIntent is seeking a Director, Client Success to join our team in the US. This leadership role will oversee post-... ...key clients, and drive renewals and revenue growth across the healthcare programmatic landscape. You will lead a pod of Client Success Managers,...
- ...is seeking a VP, Management Director to drive client success through strategic partnerships and innovative... ...healthcare/pharma advertising. You will mentor teams, champion organizational change, and lead brand-focused growth while maintaining strong client relationships...
- Vialto is seeking a Director, Client Growth to drive revenue across our global mobility practice. You will close deals, carry quota, and empower partners to win opportunities while actively expanding the firm’s client footprint. You will own pipeline generation, coordinate...
$90k - $100k
...experienced Head of Client Services to lead our North American Enterprise... ...& Strategic Client Success team. Salary range - $... ..., enabling our customers to create a better... ...that improve client retention, drive adoption of... ...support commercial growth and ensure our teams...Permanent employmentTemporary workFlexible hours- ...seeking a Lifecycle Manager to join the Growth Marketing team, focusing on member renewal and... ...run the day-to-day cadence that drives retention at renewal and build reporting to spot... ...motion. In collaboration with Product and Client Marketing, you’ll connect the billing...
- Mai Placement seeks a Client Success Manager in Brooklyn, NY. This on-site role requires managing a portfolio of client relationships, driving retention and growth, and serving as the primary client-facing owner. You will work with Operations, Billing, and Sales to ensure...
- ...largest and most strategic customers through a tailored... .... We're a growing team with massive personal... ...What you'll do Drive growth and retention for your book of... ...growth Consult with clients to understand their HR... ...teams to ensure customer success and secure long-term...Contract workWork at officeRemote work3 days per week
- ...Director for The Landmark in New York to lead sales across the market, align with... ...strategy, and drive sustainable growth while delivering a premium client experience. The role combines strategic... ..., Market VP, and cross-functional teams to translate strategy into...
- ShopMy seeks a Director of Client Strategy, SMB to architect a new one-... ...self-serve resources. You’ll drive retention, adoption and upsell while coaching a growing team in a fast-paced, remote startup.... ...education, onboarding, and customer experiences, embedding AI workflows...Remote work
- ...Personal Lines, responsible for overseeing client service and communication. The ideal... ...experience, state required licensing, and strong customer service skills. This fully remote... ...salaries, health benefits, and professional growth opportunities. #J-18808-Ljbffr Insurance...Remote jobWork at office
$150k - $175k
...Partners, Avenir Growth Capital, and... ...As Director of Client Strategy, SMB at... ...will build and lead a brand-new pod... ...that delivers retention and platform adoption... ...at scale. Your team will support 15... ...CRM campaigns, customer education, and... ...'s role. Success looks less like...Work experience placementWork at officeImmediate startRemote workFlexible hours- ...Sales Director for The Landmark to lead and grow sales across the market, ensuring exceptional client experience and operational... ...requires building high‑performing teams of Sales Managers and Client... ...driving iconic product category growth, and embedding a rigorous commercial...
- ...scale a high-impact client success organization in an emerging... ...channel. You will lead a team that delivers trusted... ...outcomes, and strong retention for brands and... ...on maximizing revenue growth and retention through... ...vertical market trends and customer...Work visa
$150k - $250k
Team: AnalyticsCity: New York CityState: NY Veeva... ...year with extensive growth potential ahead.At the... ...: Do the Right Thing, Customer Success, Employee Success, and... ...Directors support current clients by showcasing Crossix... ...a problemExperience leading consultative analytics...Local area
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