Customer Service Representative
$35.36kFull-time
Select Mgmt
Customer Service Representative – Full-Time
Location: Alpharetta, GA
Pay Rate: $17.00 per hour
Schedule: Monday–Friday, 9:00 AM–5:30 PM
Position Type: Full-Time, On-Site (Non-Remote)
Brookwood Funding LLC , a national consumer lending company, is seeking a motivated and customer-focused Customer Service Representative to join our team in Alpharetta. This is an excellent opportunity for someone looking to build a long-term career with a stable and growing company.
This is an on-site, non-remote position . No lending experience is required—we provide paid, on-the-job training. If you are dependable, enjoy helping people, possess strong communication skills, and are eager to learn, we'd love to hear from you!
What You'll Do
- Assist customers by phone, email, and fax.
- Maintain accurate customer records and documentation.
- Respond promptly to customer inquiries and provide exceptional service.
- Resolve customer concerns and complaints professionally.
- Manage a high volume of inbound and outbound phone calls.
- Perform other administrative and customer service duties as assigned.
Qualifications
- Excellent verbal and written communication skills.
- Strong attention to detail and organizational skills.
- Ability to prioritize tasks and manage time effectively.
- Comfortable working in a fast-paced, office-based environment.
- Basic computer and data entry skills.
- Previous call center or customer service experience is a plus, but not required.
What We Offer
- Competitive pay
- Paid Time Off (PTO)
- Paid vacation
- 6 paid holidays
- Paid on-the-job training
- Full-time, stable Monday–Friday work schedule
- Career growth and advancement opportunities
- Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment, subject to plan terms and eligibility requirements
Who We're Looking For
We're looking for someone who is:
- Honest and dependable
- Motivated and eager to learn
- Customer service oriented
- A self-starter with a positive attitude
- Looking for more than just a job—someone seeking a rewarding, long-term career opportunity
If you're motivated, dependable, and ready to grow with a great team, we encourage you to apply today!
Vacancy posted 4 days ago
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