Facilities Supervisor - Embassy Suites Downtown GR

Embassy Suites is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement.  Come join the best team in the Food and Beverage and the Hospitality Industries! 

Facilities Supervisor:

* Competitive pay
* FULL-TIME position
* Hotel experience preferred
* Shifts may vary, flexible schedule
* Must have weekend availability

Benefits Include:

• Hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) for full time Team Members
• Flexible schedules 
• Holiday Pay
• 8 hours of paid volunteer time per year 
• Advancement and professional growth opportunities
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Position Summary
The Facilities Supervisor is responsible for assisting with the overall operations of the maintenance department according to Suburban Inns’ Core Values and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied. Assists the Facilities Manager with overseeing all mechanical areas of the property and grounds to keep the hotels functioning at top efficiency.

Essential Functions

• Report to work in uniform presented professionally, neat, and clean
• Partake in daily shift meetings with team to go over upcoming events, delegation of tasks, etc.
• Assist in the hiring, training, and supervision of maintenance Team Members
• Assist with any elevator issues, ensuring guest/staff safety is a priority
• Assist in responding to emergencies or situations where building alarms have sounded
• Assist Facilities Manager in coordinating Quore work orders procedures and checklist duties
• Work with Facilities Manager, Executive Housekeeper, and Guest Service Manager regarding coordinating out-of-order room statuses in the hotel’s property management system
• Perform painting/touch up painting, patching and/or repair damaged drywall
• Complete minor electrical replacement and repair, respond and assist with power outage situations
• Assist with IT or other technical issues, as needed
• Assist in ensuring all Quality Assurance (QA) requirements are met.
• Ability to perform and assist in repairing, servicing, and maintaining heating, ventilating, and air conditioning (HVAC) systems and components
• Ability to perform repairs, servicing, and maintaining various Housekeeping/Laundry equipment
• Participate in and ensure the proper preventative maintenance (PM) requirements for all property areas are established and met.
• Inspect and test various systems to verify compliance with plans, specifications, and local code ordinance(s) or to detect and locate malfunctions
• Learn and become proficient with the hotel building management system and adjust controls to settings recommended by manufacturers to balance system for maximum energy efficiency
• Perform preventive or general maintenance procedures, such as cleaning, power-washing, or vacuuming equipment, oiling parts, or changing filters
• Use Quore to record, monitor, and remedy maintenance issues (via ‘work-order’ module), with up-to-date documentation on what has to be done, as well as what has been done to correct the issues.  Using Quore, record and report time, materials, faults, deficiencies, or other unusual occurrences on work orders to establish trends and prevent reoccurrences.

• Perform daily water checks on swimming pool/spa and filtering system in accordance with established state and local requirements. Assist in submitting water samples to the testing laboratory.
• Assist in maintaining the security of the property by making sure all equipment is functioning properly

(i.e., security cameras, door locks, etc.), including maintenance and repair of electronic lock systems

• Perform property walk-arounds as needed throughout the shift, and address all issues encountered.  All trash, used towels, room service trays, etc. must be picked up; appropriate doors closed and locked.  Keep eyes open for any and all safety and security hazards/issues.  Report any problems that need to be corrected to the appropriate department or Facilities Manager
• Maintain an on-going check of system devices for the property’s HVAC and lighting systems
• Assist in checking fire protection systems for proper operation and training personnel in their use
• Assist in maintaining all aspects of grounds and exterior landscaping, including walkways and parking lot
• Drive company vehicles and/or operate heavy machinery such as lawn care and snow removal equipment
• Maintain open lines of communication between all departments within the hotel
• Follow all Suburban Inns processes
• Exhibit regular and recurrent attendance records
• See Facilities Technician job description
• Other duties as requested by management

Position Requirements
Minimum Knowledge:       Requires ability to interpret / extract information and / or perform building repair/upkeep functions.  May require typing, record keeping, or word processing.  Good communication skills

Formal Education and Job-Related Experience:       This position requires a minimum formal education of a high school diploma or relevant job-related experience. Two years job-related experience preferred.

License, Training, and/or Certification Required:  Working knowledge of kitchen and related food and beverage equipment

Work Schedule: Work regularly requires or varies between day, evening, night, holiday, or weekend assignments.  Schedule varies according to business demands and needs

Required Travel:   Position may require travel to other Suburban Inns properties or client locations, as well as errand running.

Uniform and Appearance Guidelines:

Uniform: Uniform shirt and name tag provided. Close-toed, non-slip shoes are the responsibility of the Team Member.

Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisor.

We are a dynamic organization in a rapidly changing industry.  Accordingly, the responsibilities associated with this job will change from time to time in accordance with the hotel’s business needs.  More specifically, the incumbent may be required to perform additional and / or different responsibilities from those set forth above.

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