program manager

Job Description

Job Description

The Program Manager is responsible for the overseeing a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

Primary Functions and Responsibilities:

• Develop new business with existing clients and identify areas of improvement to meet sales quotas.

• Build and maintain strong, long-lasting client relationships.

• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

• Communicate customer complaints/issues with appropriate department (Quality, Engineering, Purchasing, 

etc.) and collaborate cross-departmentally to resolve any and all customer complaints/issues.

• Support the quoting and launch phases of new business.

• Forecast and track key account metrics (quarterly sales results and annual forecasts).

• Frequent travel required.

• Perform special assignments as delegated.

• Support compliance with Skyway Precision’s Quality Policies and Procedures.

• Support ISO14001 / IATF16949 Continuous Improvement requirements

Skills and Experience:

• Strong Communication Skills – Written & Verbal

• Excellent listening, negotiation and presentation abilities.

• Time Management

• Operational Knowledge and Industry Expertise

• Strong MS Office skills.

General Requirements:

• Bachelor’s Degree or equivalent work experience in related field.

• 5 or more years of experience in Program Management within the production or manufacturing field.

• 5 or more years of industry specific knowledge/experience. (CNC Machining, Casting Processes, Engine 

Components)