Executive Assistant and Office Manager

Bluemercury Loyalty Program SpecialistWith 178 locations across the country and growing, Bluemercury pioneered a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions. The leading luxury beauty destination and Macy's, Inc. nameplate offers a highly curated and premium product assortment across a range of categories, Bluemercury helps people discover their unique self by shining a light on what makes them wonderfully distinctive. As Bluemercury continues to evolve, it remains committed to its original intent to serve people and embrace its purpose to be the ultimate specialist in the beauty of every individual.The Loyalty Program Specialist will support the day-to-day execution, marketing, and reporting of our loyalty program, helping to deliver a seamless and rewarding experience for our most loyal clients. This role bridges creative marketing and data-driven operations, ensuring campaigns run smoothly from concept to completion. The ideal candidate is detail-oriented, passionate about beauty and client engagement, and eager to grow in the fast-evolving world of loyalty and CRM.Key ResponsibilitiesProvide proactive, high-level administrative support to the CEO, including complex calendar management, scheduling, meeting coordination, and travelManage the CEO's daily schedule and proactively identify and resolve conflicts and competing prioritiesPrepare and update presentations, decks, and other executive materials for meetings, leadership discussions, and presentations as neededGenerate reports and coordinate the collection of business-related recapsCoordinate internal and external meetings, ensuring the CEO has the appropriate materials, information, and preparationOwn and maintain the company organizational chart in partnership with HR, ensuring it accurately reflects organizational structure, reporting relationships, and changesServe as a key point of contact for individuals and organizations interacting with the CEOManage correspondence, expenses, contacts, and other administrative responsibilitiesHandle confidential and sensitive information with a high degree of discretionSupport leadership meetings, Board meetings, special events, and other executive engagementsWork cross-functionally to organize calendars, complex activities, travel, conferences, etc.Provide day-to-day support with technology and other administrative needs, including troubleshooting and coordinating with IT or other resources when neededProvide assistance with special projects and other priorities on behalf of the CEOOwn the day-to-day operations, organization, and presentation of the Bluemercury corporate office, ensuring the space is consistently clean, organized and welcomingManage office supplies, hospitality needs, incoming and outgoing mail, packages, deliveries, and couriersManage relationships with office vendors and service providers and coordinate invoices and services as neededHelp maintain the overall appearance and functionality of the space, including keeping products, samples, supplies, and other materials organized and appropriately storedEnsure conference rooms and shared spaces are organized, properly equipped, and ready for meetings and visitorsPartner with HR, IT, Finance, and other teams on workplace needs and initiativesIdentify opportunities to improve office operations, organization, and the overall workplace experienceQualifications5+ years of experience in executive support, office management, workplace operations, or a related roleExperience supporting a CEO or senior executive strongly preferredExceptional organizational skills and attention to detailHighly proactive with strong follow-through and problem-solving abilitiesExcellent written and verbal communication skillsStrong judgment and discretion when handling confidential informationProfessional, polished, warm, and service-oriented demeanorAbility to manage competing priorities and work independently in a fast-paced environmentAbility to lift/move boxes up to 25 lbs.Strong interpersonal skills and ability to interact comfortably with executives, employees, vendors, and external partnersProficiency with Microsoft Office and/or Google WorkspaceExperience in retail, beauty, luxury, or consumer environments is a plusCore CompetenciesExecutive Partnership: Anticipates needs and enables the CEO to operate effectively.Organization & Execution: Manages multiple priorities with accuracy and strong follow-through.Ownership: Takes initiative and independently drives responsibilities to completion.Service Orientation: Creates a seamless and welcoming experience for employees and guests.Judgment & Discretion: Handles sensitive information and situations with professionalism.Adaptability: Easily shifts between executive priorities and day-to-day office needs.Success in this role means the CEO is organized, prepared, and able to focus on the highest-priority business matters, while the Bluemercury office operates smoothly, efficiently, and reflects the company's high standards.This job description is not all inclusive. Bluemercury, Inc. reserves the right to amend this job description at any time. Bluemercury, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.