FLEX Senior Program Specialist, RMAS

This is a temporary position. 

Performs administrative functions in support of achieving departments objectives. Work conducted will be project oriented to assist the leadership team in finding and implementing efficiencies with meetings, presentations, tracking, logistical support, etc. Acts as an expert for internal policies and procedures and serves as a resource to others. Handles confidential and sensitive material.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years’ experience as an administrative assistant or related professional area.

OR 

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience as an administrative assistant or related professional area.

Other Required Skills

• Knowledge of a full range of Marriott International administrative processes.
• Strong understanding and use of Co-Pilot & or other LLM’s.
• Knowledge of advanced functions of a Microsoft office products, including Smartsheet, Microsoft Excel, and Microsoft PowerPoint, TEAMs, Loop, Planner, Adobe, MRT, PeopleSoft, ADSP, IPR, Concur
• Ability to balance multiple priorities at once, including supporting executives with different needs.

CORE WORK ACTIVITIES

Administrative

• Own end‑to‑end administrative execution across initiatives, including meeting planning and communications, BAU tracking and stakeholder follow‑ups, timeline and dependency management, and ensuring inputs, reporting, and documentation are timely, aligned, and standardized—flagging risks or misalignments for leadership review.
• Manages shared calendar for leadership team. Uses latest technology to coordinate/communicate travel schedules of full leadership team.
• Acts as main point of contact to support planning, execution, and post event duties for all meetings/conferences attended or facilitated by RMAS. 
• Routinely plans, schedules, coordinates team meeting agendas, coordinating content, and confirming speakers & guests’ attendance,
• Accountable for management of designated TEAMS folders. Keeping items organized/current and efficiently archiving dated material.
• Provides monthly P&L tracking across the RMAS leadership team for expense management.
• Facilitates new hire process for all RMAS associates to include procurement of required tools/equipment/system access/ etc.
• Tracks, communicates, reports on all outstanding training required across the RMAS team.
• Identifies areas where new administrative policies and procedures may be necessary within a department. Initiates the project to develop the new policy or procedure.
• Research questions and problems regarding departmental or administrative policies, procedures, information or services, including questions, which are complex in nature. Gathers data from multiple sources and communicates or summarizes information as appropriate.
• Performs data entry and develops databases or spreadsheets as necessary.

CRITICAL COMPETENICES

Adaptability

• Advocates and demonstrates continuous improvement by adjusting to new ways as conditions and priorities change which may include learning new skills
• Takes initiative by being a part of the solution and assisting in the resolution of issues/problems resulting from change
• Able to work with different levels of management and management styles as needed in position

Communication

• Keeps work group informed, speaks and writes clearly and concisely
• Actively listens to others recommendations while seeking clarification and offering alternatives as appropriate
• Communicates in a timely, proactive manner, receives directions and feedback well

Job Related Business Focus

• Actions support key business values of customer service, associate satisfaction and financial success
• Demonstrates pleasant, helpful and accurate service to internal and external customers
• Respects fellow associates
• Efficiently purchases and utilizes resources to produce quality products

Planning & Organizing

• Sets priorities and establishes a realistic action plan while anticipating potential issues impacting the plan
• Develops and follows procedures for ensuring quality, is detail-oriented, maximizes resources, meets deadlines, and follows through on assignments

Problem Solving

• Identifies problems and seeks resolution through sound judgment and solid decision making skills, where appropriate
• Directs problems to higher level or applicable department for resolution

Teamwork

• Works well in a team environment
• Acts as a liaison with other resources/departments as appropriate
• Gives recognition, collaborates and builds trust among others, treats people fairly, equally and respectfully promotes celebration when appropriate

Technical Expertise

• Demonstrates requisite technical expertise as defined by the position.

Work Habits

• Demonstrates commitment and reliability in getting the job done efficiently, timely, professionally and accurately
• Balances multiple projects simultaneously and maintains the personal, technical and professional skills needed to perform job duties
• Consistently strives to improve these skills and represents staff and division positively

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. 

Washington Applicants Only : Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. 

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose,  belong to an amazing global​ team, and  become the best version of you.