Senior Lead Architect, Digital and Agentic Channels

Senior Lead Architect

If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions.

As a Senior Lead Architect at JPMorgan Chase within the Consumer & Community Bank, Digital Technology team, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains.

The Chase Digital Technology & Architecture team seeks motivated, experienced architects to lead strategy, modernization, engineering acceleration, and business innovation. The team provides strategic leadership in digital product domains, DevOps, and engineering practices, enabling application teams to excel. Architects will be responsible for partnering with senior leadership in the business and technology to define and evolve multi-year strategies, incorporating business objectives as well as enterprise technology objectives. Architects must have strong digital transformation and product delivery experience and be capable of producing practical, valuable and credible guidance/architecture for product teams. Architects must also be comfortable in managing and reducing complexity in technology portfolios, as Chase's strong history of market success and acquisitions has gathered a wide range of technology solutions, leveraging vendor and proprietary solutions through modern cloud technologies.

Job responsibilities

• Represents a product family of technical governance bodies
• Provides feedback and proposes improvements to architecture governance practices
• Serves as a function-wide subject matter expert in industry-standard security best practices for public-facing digital applications.
• Guides evaluation of current technology and leads evaluation of new technologies using existing standards and frameworks (AI/ML idea generation and GenAI-based solutions)
• Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
• Develops secure and high-quality production code, and reviews and debugs code written by others
• Drives decisions that influence product design, application functionality, and technical operations and processes
• Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
• Influences peers and project decision-makers to consider the use and application of leading-edge technologies

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Experience in using LLMs (OpenAI, Claude, Gemini or other models ) to solve business problems, including full workflow toolset, such as tracing, evaluations and guardrails
• Advanced in one or more programming language(s), applications, and architecture
• Advanced knowledge of software architecture, applications, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Ability to tackle design and functionality problems independently with little to no oversight
• Practical cloud native experience
• Ability to evaluate current and emerging technologies to select or recommend the best solutions for the future state architecture
• Adds to team culture of diversity, opportunity, inclusion, and respect

Preferred qualifications, capabilities, and skills

• Experience with AI/ML, Agentic AI, LLM and Generative AI is preferred.
• Prior experience as a Solution Architect or similar role in digital web and mobile application development.
• AWS Certification preferred
• Strong presentation and communication skills
• Prior banking or fin-tech experience preferred

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.