Certified Nursing Assistant

Certified Nursing Assistant Willowbrook Assisted Living

Willowbrook Assisted Living is a community-based residential facility owned and operated by Kenosha County. We are located at 3508 Washington Road in Kenosha, Wisconsin, adjacent to Brookside Care Center. We can serve up to 24 individuals with advanced age and/or dementia/Alzheimer's disease and those 55 years and older.

Our mission is to maintain our residents' independence and individuality by providing care and assistance in a supervised setting that looks and feels like home. Our level of service is greater than basic room and board and less than skilled nursing care. We offer a complete line of services, which include help with medications, bathing, dressing, incontinence care, activities of daily living, social and leisure activities, and help with getting transportation to appointments and community activities. Our goal is for the resident to be healthy, happy, and as independent as possible for as long as possible with the assistance and care of our staff.

We are dedicated to the model of Person Directed Care and work closely with our residents and their families to develop a plan of care designed around each resident's goals. Our staff of highly trained professionals understands that the needs of each resident are as unique as the individual and will build on their personal strengths through enabling residents to feel valued and empowered by treating them with respect and dignity.

This position works under the general direction of the Willowbrook Manager, responsible for enriching our residents' lives by helping create an environment that promotes a high quality of life through recreational programming.

2026 Hiring Range: $19.30 – $21.93 hourly

Work Schedule

• Current openings are full-time, part time and Pool/PRN
• Must work alternating weekends and holidays

Position Summary and Job Duties

• Provides assistance with activities of daily living
• Dressing and undressing (clothing should be clean and appropriate for the season)
• Bathing
• Personal hygiene (shaving, dental hygiene, nail care, hair care, foot care)
• Mobility devices (cane, walker, wheelchair, crutches) including monitoring of safe transfer and ambulation techniques
• Care of devices such as eyeglasses, contact lenses, hearing aids
• Telephone (calls, phone repairs, hearing and vision adaptive devices)
• Housekeeping tasks (vacuuming, emptying trash, cleaning bathroom, bed making, bed changes)
• Laundry
• Escorting residents and coordinating internal and external transportation as needed
• Mail delivery, personal correspondence
• Assists residents with administration of medications, including monitoring of medication supplies and documentation.

Health Maintenance and Monitoring Tasks

• Observes and reports changes in residents' physical condition and cognitive and emotional status to the Administrator and/or Licensed Nurse as needed.
• Delivers basic health services like recording pulse rate, temperature, respiration rate, and blood sugar checks.
• Conducts room checks and resident rounds.
• Monitors for environment safety hazards.
• Records incidents, errors, or accidents.
• Records resident and resident-related events.

Dining

• Assists in a variety of tasks relating to dining, encouraging independence (escorting residents to dining room if needed, setting up and cleaning tables, serving meals, bussing tables).
• May be required to prepare meals and snacks.

Recreational Program

• Participates in and supports the resident-centered recreational program by leading structured group activities, assisting residents to programs, assisting residents with independent leisure activities, and attending bus trips as assigned.

Emergency Preparedness

• Responds to and acts appropriately in emergency or disaster situations.

Facility Housekeeping and Maintenance

• Vacuums, dusts, and cleans common areas on schedule and as needed.
• Replaces things such as light bulbs, garbage liners, batteries, etc.

Leadership

• Plans and completes duties with minimal direction from supervisor.
• Works collaboratively with peers and other team members.
• Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations.
• Follows up with appropriate staff, residents, or other individuals regarding reported complaints, problems, and concerns.
• Acts as ambassador and public relations representative to guests and visitors.
• Maintains all certifications required for employment.

Administrative Responsibilities

• Thoroughly completes appropriate records, service plan, and other documentation which is to be submitted in a timely manner.
• Monitors appropriate use of resident care, office, and other needed supplies.
• Copies special paperwork or forms.

Other Duties

• Demonstrates a respect of residents, an understanding of the aging process, and an understanding of family dynamics in the aging family.
• Creates and maintains an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment.
• Ensures that all residents are treated fairly with kindness, dignity, and respect.
• Respects residents' personal property rights, maintaining residents' rights to privacy and confidentiality.
• Attends and participates in scheduled orientation and in-service training and educational classes, a minimum of 15 hours per year.
• Attends and participates in staff meetings, projects, or committees as assigned.
• Performs other duties as required or assigned.

Success Factors

• Knowledge of the principles, methods, and standards of nurse aide practices
• Knowledge of health care, sanitation, hygiene, and medical treatment
• Ability to maintain confidentiality requirements
• Successfully work with physicians, nurses, attendants, residents, and the general public
• Understand and follow oral and written instructions and assignments
• Maintain effective communication and open, collaborative relationships with nursing and other facility staff
• Communicate effectively with residents, family members or responsible parties, staff, physicians, and others as required
• Basic computer usage

Job Requirements, Education, Training and Experience

• High school diploma or GED equivalent
• Experience with older adults or desire to serve older adults in a care-giving role
• Experience with dementia preferred but not required
• Or any combination of education, training, and experience which provides the knowledge, skills, and abilities necessary to perform the job.

Licenses or Certifications

• Currently listed as a CNA on the Wisconsin Nurse Aide Registry as eligible for state and federal facilities
• CBRF certification as required by DHS 83.20 and DHS 83.21 preferred but not required, as training is available

Benefits

• Health, dental and vision insurance effective first of month following 30 days of employment, with the ability to reduce premium contribution through participation in a wellness program
• Flexible Spending Accounts
• Employee Assistance Program
• Paid Time Off
• Twelve Paid Holidays
• Volunteer Paid Time Off
• Retirement Plan: Participation in the Wisconsin Retirement System which includes county-paid life insurance
• Tuition Reimbursement

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lift 50 pounds from floor to waist and 20 pounds from waist to shoulder
• Carry 50 pounds for up to 20 feet
• Push/pull