Security Officer Customer Service Patrol

Security Officer Customer Service Patrol

Join Allied Universal, North America's leading security and facility services company, where rewarding careers provide a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Part-Time Security Officer in Mohegan Lake, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal as an Unarmed Patrol Officer supporting a dynamic retail location. You will conduct routine patrols, maintain a visible presence to help deter incidents, respond to security-related concerns, and provide exceptional customer service and communication to shoppers, associates, and visitors. Bring your reliability and teamwork to a caring, innovative culture that puts people first and acts with integrity.

Position Type: Part Time

Pay Rate: $17.72 - $18.72 / Hour

Job Schedule:

DayTime

Mon 05:45 PM - 11:30 PM

Sun 05:45 PM - 11:30 PM

What You'll Do:

• Provide customer service to clients, shoppers, and store personnel by carrying out security-related procedures, location-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents, customer concerns, and critical situations in a calm, problem-solving manner, following established reporting and escalation procedures.
• Conduct regular and random unarmed patrols throughout the retail location, including sales areas, entrances, parking areas, and the surrounding perimeter.
• Observe and report unusual activity, policy violations, hazards, and maintenance concerns to appropriate store personnel and/or Allied Universal leadership.
• Assist with access control, visitor interactions, and direction of customers and associates while maintaining a professional presence.

Minimum Requirements:

• Comfortable using a computer or tablet preferred.
• Customer service experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID: 2026-1643900