Operations Support Associate-Technical Inspection, Testing & Logistics

Job Description

Job Description

Position Overview

Memory.net is seeking a highly motivated and adaptable Operations Support Associate to join our Quality Control and Logistics team. This multifaceted role is designed for a disciplined professional who excels in a dynamic environment and is eager to develop a technical foundation in enterprise computing hardware.

The successful candidate will serve as a versatile "floater," rotating between Product Inspection , Hardware Testing , and Shipping Support based on daily operational priorities. We are looking for a self-starter who takes initiative during downtime and maintains a high standard of excellence in every task.

Primary Responsibilities

1. Product Inspection & Technical Refurbishment (TLC)

A significant portion of the daily workflow involves the meticulous restoration of memory modules to meet company standards.

• Refurbishment: Utilize specialized tools to refurbish contact points, ensuring optimal electrical performance and presentation.
• Detailing: Carefully remove non-relevant secondary labels and perform light cleaning of hardware components.
• Quality Grading: Identify cosmetic and functional imperfections and ensure all modules align with our established Standard Operating Procedures (SOPs).

2. Hardware Testing Support

Under the guidance of the QC team, you will assist in the technical validation of DDR3, DDR4, and DDR5 memory.

• Hardware Integration: Physically install and remove memory modules within enterprise-grade blade servers (Cisco UCS, HPE ProLiant).
• Data Entry: Accurately log test results and document hardware failures within our internal systems.
• Safety Compliance: Adhere strictly to ESD (Electrostatic Discharge) handling protocols.

3. Shipping & Logistics Support

Provide essential assistance to the logistics department to ensure timely global distribution.

• Order Preparation: Construct shipping containers, pack high-value orders securely, and apply/remove shipping labels as required.
• Workflow Support: Maintain an organized warehouse environment and assist the lead shipping clerks with high-volume tasks.

Candidate Requirements

• Self-Motivation: A proactive professional who identifies pending tasks and remains productive without constant supervision.
• Manual Dexterity: Excellent hand-eye coordination and vision for detailed refurbishment and hardware handling.
• Technical Aptitude: Basic proficiency in Microsoft Office (Outlook and Excel) and a general interest in computer hardware.
• Physical Stamina: Ability to stand for extended periods and lift up to 20 lbs.
• Professionalism: Strong verbal and written communication skills and a collaborative, team-oriented mindset.

Preferred Qualifications

• High school diploma or equivalent (Technical certification is a plus).
• Previous experience in Quality Control, Warehouse Operations, or IT Support.
• Familiarity with the basic components of a computer system.

Compensation & Benefits

• Competitive hourly wage with advancement opportunities.
• Comprehensive benefits package including a Profit Sharing Plan .
• Full hands-on training in a professional, enterprise-level IT environment.

Established computer hardware company focused on memory products. Great benefits, fun environment.

Company Description

Established computer hardware company focused on memory products. Great benefits, fun environment.