Freight Dispatcher | Load Planning & Fleet Coordination

Job Description

Job Description

Help Keep Freight Moving and Drivers Supported

Position Summary

Quality Services Moving is seeking a Freight Dispatcher to manage freight movements and support our drivers in ensuring safe, efficient, and on-time deliveries. This position serves as the primary liaison between drivers, customers, brokers, and operations, and is responsible for maximizing equipment utilization and service performance.

Responsibilities

• Coordinate freight movements from pickup through final delivery
• Assign loads to available drivers and equipment, maximizing utilization while minimizing downtime and empty miles
• Monitor shipment progress and resolve scheduling issues proactively
• Serve as the primary point of contact for drivers, providing dispatch instructions, load details, and route updates
• Assist drivers with delays, traffic, weather, breakdowns, and customer requests
• Communicate shipment status to customers, brokers, warehouses, and transportation partners
• Identify freight opportunities that support revenue growth
• Maintain accurate dispatch records, load status, and delivery documentation in company systems

Qualifications

• Experience in dispatching, trucking, transportation, or logistics
• Strong communication and relationship-building skills
• Ability to manage multiple priorities and remain composed under pressure
• Strong problem-solving, organizational, and decision-making abilities
• Proficiency with Microsoft Office and computer-based systems

Preferred Qualifications

• Experience with DAT or Truckstop load boards
• Familiarity with Transportation Management Systems (TMS) and GPS fleet tracking platforms
• Background in freight brokerage or carrier operations
• Experience with load planning and route optimization

Compensation and Benefits

• Salary of $60,000 to $85,000 per year, based on experience
• Performance-based incentive opportunities
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Tuition reimbursement
• Professional development and long-term career growth opportunities

Quality Services Moving is an Equal Opportunity Employer.

Since 1994, we’ve delivered premier domestic and international moving and storage solutions to Washington, DC’s elite clientele, transitioning DoD personnel, international corporations, and residential customers.

Company Description

Since 1994, we’ve delivered premier domestic and international moving and storage solutions to Washington, DC’s elite clientele, transitioning DoD personnel, international corporations, and residential customers.