COMPUTER TECHNICIAN

Ector County Independent School District INFORMATION TECHNOLOGY - ODESSA, Texas Open in Google Maps

COMPUTER TECHNICIAN

Ector County Independent School District

INFORMATION TECHNOLOGY

- ODESSA, Texas Open in Google Maps This job is also posted in Ector County ISD Job Details Job ID: 4452176 Application Deadline: Sep 30, 2026 11:59 PM (Central Standard Time) Re-Posted: May 06, 2026 5:00 AM (UTC) Starting Date: To Be Determined Job Description Job Title: Support Technician Wage/Hour Status: Non-Exempt Reports to: Director of Technology Support Pay Grade: 2 Dept. /School: Information Technology Days: 227 Primary Purpose: The Technology Support Technician provides hardware, software, and technical support to end users within the organization. Support is delivered both on-site and remotely, ensuring efficient and effective technology operations across the district. Qualifications Education/Certification: High School Diploma or GED from an accredited HS or GED Program (required) certifications (preferred, e.g., CompTIA A+, Network+, or equivalent) College degree (preferred) Special Knowledge Skills Customer service and ability to work in fast-paced environments Logical troubleshooting for hardware, software, and network issues Ability to be self-sufficient and self-taught Ability to work well in a team environment Knowledge of computer systems, software, and networks - including, but not limited to Microsoft operating systems, software, and networks Ability to multitask and work collaboratively in a team setting Strong written and verbal communication abilities Professional demeanor and appearance Major Responsibilities and Duties Provide excellent customer service and technical support by phone, email, and in-person Troubleshoot and resolve hardware, software, and peripheral issues Perform device setup, imaging, maintenance, and upgrades (e.g., laptops, desktops, Chromebooks, Apple devices, IFP, printers) Document issues, solutions, and inventory in the work order system Assist with the installation and maintenance of software and operating systems Support interactive whiteboards, projectors, and other classroom technologies Perform basic network troubleshooting and connectivity support Collaboration with team members on technology-related projects Campus Collaboration Escalate complex issues to higher‑level technicians or supervisors as necessary Maintain accurate records and ensure timely resolution of issues Campus technology inventory Device repairs Other duties as assigned Working Conditions Maintain emotional control under stress. Occasional prolonged or irregular hours. Frequent standing and district‑wide travel. Ability to lift, move, and carry equipment up to 40 lbs, Reliable transportation required for work‑related travel The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. I have read, understand and attest to the above description and funding relating to my daily activities. Signature ____________________________________ Date ________________________________________ Position Type: Full-Time Salary: $184 to $256.80 Per Day Job Categories: Support Staff > Computer Support Job Requirements Citizenship, residency or work visa required Contact Information Mitch Davis , Director of Technology Support INFORMATION TECHNOLOGY Phone: View phone number on click.appcast.io Email: View email address on click.appcast.io #J-18808-Ljbffr InformationTechnology