Learning & Development Designer

Job Description

Job Description

We are looking for a Bi-lingual Learning & Development Designer to build effective training experiences that strengthen employee performance and support operational excellence in Grand Prairie, Texas. This role will shape learning strategy, organize training content, and create practical resources that help both field and office teams succeed. The ideal candidate brings a strong understanding of adult learning principles, instructional design, multimedia presentation development, and content management, along with the ability to partner across departments to deliver clear, engaging, and scalable programs.

Responsibilities:

• Lead the configuration, launch, and ongoing support of the learning management system, including user structure, permissions, content organization, and learning pathways.

• Create and manage a company-wide approach to training content by developing, updating, and standardizing materials such as guides, procedures, playbooks, and reference resources.

• Produce engaging learning assets, including eLearning modules, videos, presentations, job aids, and facilitator-led materials tailored to operational and team needs.

• Design onboarding and role-based development programs that help employees build confidence, improve performance, and align with company standards.

• Facilitate training sessions, workshops, and hands-on learning experiences that turn complex information into clear and practical instruction.

• Partner with HR, Operations, Engineering, and Safety teams to identify gaps, prioritize learning needs, and support new initiatives with effective training content.

• Maintain a coordinated training and content calendar to support compliance, business priorities, and ongoing operational updates.

• Monitor participation, completion data, learner feedback, and performance trends to evaluate program effectiveness and recommend improvements.

• Resolve learner adoption challenges by improving platform usability, communication, and access to training resources.

• 2+ years of experience in learning and development, instructional design, training program creation, or a related field.
• Working knowledge of adult learning theory and adult learning methodologies, with the ability to apply them to practical workplace training.
• Experience designing learning and development processes that support employee growth and business objectives.
• Familiarity with HRIS or learning technology platforms, including content organization, user administration, and reporting.
• Strong written and verbal communication skills with the ability to simplify technical or procedural information for varied audiences.
• Proven ability to collaborate with cross-functional teams and manage multiple training projects at the same time.
• Skill in analyzing training metrics, learner feedback, and usage data to improve program outcomes.