Truck Parts Counter Specialist: Customer-Driven & Fast-Paced

Truck Parts Counterperson (South Roxana, IL) Mike's Inc Mike’s Inc., a union shop, is seeking a full-time Truck Parts Counterperson for their facility in South Roxana, IL. Responsibilities Utilize electronic catalogs, parts/unit reference books and internal computer system to resource information. Process orders, billing, credit returns, cores, and transaction reconciliation. Problem Solving Answer phone calls from service shops and customers delivering outstanding customer service. Sell parts and accessories to customers and communicate order status. Quote jobs and order parts for union technicians in our service department. Accurately look up part numbers. Process payments cashiered in the Parts Department. Maintain friendly interactions and a high level of professionalism with our customers and employees. Skills Parts counter experience Excellent communication skills, sales skills and phone etiquette Team player Professional attitude Enjoys a fast-paced work environment. Provide exceptional customer service to customers. Computer aptitude with online/internet proficiency Strong organizational skills with the ability to multi-task and prioritize. Health insurance Life insurance Paid time off Vision insurance 401(k) matching Employee assistance program Job Type: Full-time Pay: From $25.00 per hour Expected hours: No less than 40 per week Schedule: 8 hour shift Day shift Monday to Friday Overtime Education: High school or equivalent (Required) Experience: Parts Counter: 1 year (Required) License/Certification: Driver's License (Required) Ability to Relocate: South Roxana, IL 62087: Relocate before starting work (Required) Stay Connected to our Network VIA Facebook and LinkedIn! “As a newly involved member – I am very impressed with IRPT's active advocacy and efforts on behalf of ports and terminals and consider the organization a major voice in the wilderness.” #J-18808-Ljbffr Inland Rivers, Ports & Terminals, INC.