Program Support Assistant

The primary purpose of this position is to serve as a Program Support Assistant (PSA) for the Women Veteran Program (WVP). The PSA provides administrative, technical, coordination, and data support to the WVPM and assists with activities across Primary Care and Specialty Clinics. The incumbent performs essential support functions such as scheduling coordination, data tracking, performance reporting, document preparation, operational support, event coordination, and communication assistance. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/12/2026. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: knowledge of policies and procedures involving patient care eligibility in order to develop, coordinate, evaluate and administer the administrative duties associated with the position. Knowledge of Human Resource Management policies and ability to inform employees of pertinent HR programs and processes related to leave, discipline and performance. Knowledge of a variety of federal laws and regulations such as the FOIA, Privacy Act, HIPAA, etc., in order to prevent the unauthorized disclosure of patient information. Analytical ability in order to analyze and recommend changes both orally and in writing regarding administrative functions and organizational structure of a department in order to improve, quality, productivity, efficiency, and patient satisfaction. Knowledge of and the application of technical skills for a variety of computer applications, software and programs that will allow for the development of supporting the creation of spreadsheets, and data profiles. Knowledge of supply and contracting policies and procedures in order to manage the Outreach and In-reach supplies for a department. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at #J-18808-Ljbffr