Operations Coordinator

Job Description

Job Description

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Training & development

Operations Coordinator

Albatross Ventures is a family-oriented company serving a diverse customer base throughout the Western Pennsylvania, West Virginia, and Ohio oil & gas fields. We’re growing fast and have built a strong reputation for reliable service at affordable rates that customers rely on. If you’re looking for a long-term career with a company on the rise, we’d love to hear from you.

Position Overview

The Operations Coordinator plays a key role in daily operations by serving as the primary point of contact between customers, field employees, and management. This position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced, high-pressure environment.

Key Responsibilities

• Serve as the professional and courteous “face” of the company when communicating with customers and field staff

• Schedule and dispatch drivers, crews, vehicles, and equipment based on planned schedules, customer requests, or urgent needs

• Relay directions, job details, and updates between crews, supervisors, and office personnel

• Communicate with employees using phone calls, messaging apps, and text messages

• Resolve service issues, scheduling conflicts, and customer requests in collaboration with supervisors

• Prepare daily schedules, rosters, and work plans

• Create and manage work orders for drivers and crews

• Enter, reconcile, and maintain job tickets in company and customer systems

• Organize and maintain work requests, completed tickets, and company records

• Work collaboratively, follow direction, meet deadlines, and maintain attention to detail

• Perform additional duties as assigned

Qualifications

• Minimum of 1 year of coordination or dispatch experience

• Strong computer skills with proficiency in Microsoft Word, Excel, PowerPoint, and Outlook

• Experience with data entry and strong typing skills

• Familiarity with oil & gas operations and/or the trucking industry preferred

• Excellent written and verbal English communication skills

• Proven ability to multitask, prioritize, and stay organized

• Calm and effective when working with people under stressful conditions

• Strong judgment, critical thinking, and problem-solving skills

• Self-motivated with a high level of accuracy and attention to detail

• Must successfully complete a drug screening prior to hire

Education

• High school diploma or GED required

• Some college coursework preferred

Compensation: Pay is based on experience level.