Office Services Associate

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. We are seeking a customer service–focused Office Services Mail & Print Associate to support a prestigious law firm in downtown Boston. This role is ideal for a detail-oriented professional who thrives in a fast-paced environment and delivers high-quality, client-first service. We can train if you have these quialities. Job Title: Office Services Mail & Print Associate Location: Boston, MA 02109 Schedule: Monday – Friday | 8:00 AM – 5:00 PM Pay Rate: $21.00 per hour Position Overview: This role supports mail services, print production, and general office operations. Responsibilities include handling incoming and outgoing mail, package tracking, and supporting complex legal print and finishing projects while meeting strict quality and deadline standards. Key Responsibilities: Receive, sort, and distribute mail and packages; prepare outgoing shipments (FedEx, UPS, USPS) Track deliveries and respond to client inquiries Perform high-volume printing, scanning, binding, and finishing (GBC, coil, velo, etc.) Manage print jobs, proofs, and workflow systems Troubleshoot print equipment and support litigation projects Maintain supplies and provide general office and administrative support Qualifications: High school diploma required; associate degree preferred Prior mailroom and print production experience, preferably in a legal environment Proficiency in Microsoft Office and Adobe; NetDocuments a plus Strong attention to detail, communication, and problem-solving skills Ability to manage multiple priorities in a fast-paced setting If you are a motivated professional with a strong service mindset, we encourage you to apply. #LI-SS1 Opensity is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity. Respect We believe in treating everyone with dignity, kindness, and empathy. We foster an inclusive culture where diverse perspectives are valued, and mutual respect is the cornerstone of our interactions. Accountability We take ownership of our actions and decisions, acknowledging their impact on our team, the organization, and our clients. We strive for transparency and follow through on our commitments, fostering trust and reliability within our community. Collaboration We understand that working together yields the best results and that our parts are better together. We actively promote teamwork, open communication, and the sharing of ideas. By embracing diverse talents and perspectives, we create a supportive and innovative environment that encourages collective growth and empowerment. Follow Us: LinkedIn