Clinical Applications Analyst I

The Clinical Applications Analyst I is responsible for supporting clinical information systems, and software applications used by staff providing patient care. These applications include the Electronic Health Record (EHR) software, its related systems and other applications that are used by clinical and support staff.


The Clinical Applications Analyst I will provide educational and technical support through answering user questions, troubleshooting problems, identifying system issues and testing. They will solve issues directly and by contacting vendors through their support channels. This role will leverage fellow team members for more difficult issues and escalate them appropriately. As new project and application features are implemented, this role will help test and validate the systems. They will follow the facility change control process.


A basic knowledge regarding clinical processes and principles of quality/safety improvement are needed. Quality assurance (QA) through rounding with a variety of departments on a regular basis is an important element of the role. They pay attention to patient safety aspects of clinical systems and workflows. Assists with data collection and documentation of the current state processes. Assists in assuring clinical systems are in compliance with hospital policy, regulatory requirements, accreditation standards and legal mandates.

Duty


Percent of Time


Assist with supporting and testing clinical information systems.


60%


Provides system expertise and end user support and education regarding clinical systems - including end user training.


10%


Work with the information technology team and external vendors to troubleshoot problems in clinical systems.


15%


Performs work related to patient safety and quality improvement including rounding.


10%


Other duties as assigned.


5%

Education:


Bachelor's Degree in related field is preferred.


Experience:


2 years of clinical informatics experience in a healthcare setting providing acute and/or non-acute care required. Informatics or IT experience preferred but not required.


Basic knowledge regarding clinical processes and principles of quality/safety improvement.


License/Certification/Credential:


Registration and current, unencumbered LPN, PTA, OTA, Rad Tech, MLT, RN, RT, PT, OT, SLP or RPh license in the state of Oklahoma.

About Us

Our work begins where we are all equal - at the heart.

Bethany Children's Health Center is an innovative leader in the field of pediatric rehabilitation and 24-hour complex care. The hospital offers inpatient and outpatient services for children (ages 0-21) and is the only inpatient pediatric rehabilitation facility in Oklahoma. Our CARF accredited multidisciplinary team works with patients and their families to maximize the patient's physical and cognitive potential, and ensure the family has the training and resources needed for a smooth transition from hospital to home. In 2021, the hospital received accreditation from The Healthcare Facilities Accreditation Program (HFAP), the nation's original independent accreditation program recognized by the Centers for Medicare and Medicaid Services (CMS). This distinction confirms that Bethany Children's Health Center is providing high quality patient care as determined by an external process of evaluation.

In order to maximize the potential of every child, we must maximize the potential of every employee. We are committed to providing staff with the physical, emotional, spiritual, financial and mental resources necessary to achieve their potential and meet our standards of excellence. BCHC offers competitive compensation, benefits, state-of-the-art equipment and wellness programs. Opportunities for professional growth include in-service training, leadership development, tuition reimbursement and scholarships.


**Due to the nature of our pediatric services, this organization's positions are classified as safety-sensitive roles. Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This statute allows Bethany Children's Health Center to refuse to hire an applicant or discharge an employee in a safety-sensitive position, who tests positive for marijuana even if the applicant or employee holds a valid Oklahoma medical marijuana license.