Global IT Incident Lead | ServiceNow & ITIL 4
$128k - $199kK&L Gates LLP
K&L Gates is seeking an IT Incident Management Lead to oversee the Incident Management practice. In this role, you'll ensure rapid restoration of IT services, managing Major Incidents across a global IT environment. Candidates should have 5+ years in IT operations, strong communication skills, and an ITIL® 4 Foundation certification. The estimated salary ranges from $128,000 to $199,000. A comprehensive benefits package and opportunities for professional development are provided. #J-18808-Ljbffr K&L Gates
$128k - $199k
...search for important and impactful work lead to the same place. Position The IT Incident Management Lead is accountable for... ...Incidents, across the firm’s 24x7 global IT environment, and is explicitly aligned to ITIL® 4 and ServiceNow ITSM. Candidates must be self-starters...ServicenowTemporary workLocal areaRemote workRelocationFlexible hours$97.3k - $146k
...and impactful work lead to the same place.... ...are seeking a Lead, IT Change Management to... ...obligations, and global operational stability... ...role is aligned to ITIL® 4 Change Enablement... ...explicitly aligned to ServiceNow ITSM as the system... .../ ITSM Leadership, Incident / Problem Manager,...ServicenowTemporary workLocal areaRemote workRelocationFlexible hours$178.56k - $267.84k
...has been recognized by global rankings such as Time... .... About the Team The IT team is the operational... ...and implementing core ITIL v4 processes: incident, problem, change,... ...ITIL v4 expertise; ITIL 4 Foundation or Managing... ...Jira Service Management, ServiceNow, or equivalent) — not...ServicenowWork from homeRelocation packageFlexible hours$59.64k - $123.88k
...seeking a Help Desk Lead to support mission... ...Duties: Manage global authentication support... ...workflows using IT service management... ...platforms such as ServiceNow or JIRA, ensuring structured... .... Proficient in ITIL service management... ...leadership, and incident resolution skills...ServicenowFull timeContract workWork at officeRemote workWorldwide- Urgent need a ServiceNow Administrator / Developer... ...) Contract 360 IT Professionals is a... ...company caters to its globally positioned clients... ...corporate environment 4+ years ServiceNow... ...understanding of ITIL/ITSM processes ITIL... ...Knowledge of Incident, CMS, Facilities, Knowledge...ServicenowContract workWork experience placementImmediate start
- RadNet, Inc. is seeking an IT Service Desk Analyst in Miami, FL. This role involves responding to Service Desk incidents via phone or email and providing support for PCs, software... ...in a client support role. Knowledge of ServiceNow and networking concepts is highly...ServicenowRemote job
- CDM Smith is looking for a Lead Enterprise Architect to join their Corporate Business Technology... ...while ensuring alignment with strategic IT directions. You will develop standards... ...technologies such as Microsoft Azure and ServiceNow, while collaborating with business...ServicenowRemote job
- SUMMARY The IT Service Desk Analyst is responsible... ...responding to IT Service Desk incidents and requests received... ...within our ITSM tools (ServiceNow). Ensures timely... ...fundamental principles of ITIL / SLA Working knowledge... ...preferred with two to four (2-4) years as Client...ServicenowFor contractorsWork experience placementWork at officeRemote workShift workRotating shiftWeekend work
- ...Position: Help Desk Lead LCAT: Mid... ...equivalent experience in IT service management.... ...: Manage global authentication support... ...platforms such as ServiceNow or JIRA, ensuring structured... ...be proficient in ITIL service management... ...leadership, and incident resolution skills are...ServicenowTemporary workWork at officeRemote workFlexible hours
$150.16k
...45107BR Business Unit: COR Job Title: Lead Enterprise Architect Employment Type: Regular... ..., ensuring alignment with our strategic IT direction through a Microsoft-centric,... ...roadmaps. Additionally, you will utilize ServiceNow APM and Enterprise Architecture modules...ServicenowRemote work$142.6k - $261.5k
...decision‑making. As a ServiceNow Consulting Manager you’ll play a leading role in that... ...area of the business. It’s a client‑visible... ...customers’ ITSM processes (incident management, problem... ..., no less than 4‑6 years of... ...inclusive culture of globally connected teams. We...ServicenowSummer holidayWorldwideFlexible hours$58k - $64k
...compliance with federal IT standards, including... ...Inventory agents using ServiceNow dashboarding and monitoring... ...standards. Leading root cause analysis on... ...Demonstrated experience with incident, problem, and request management... ...(desired) ITIL 4 Foundation Certification...ServicenowFull timeContract workTemporary workLocal areaMonday to FridayWeekend workDay shiftAfternoon shift- ...ITTConnect is seeking an IT Service Desk Team... ...Responsibilities: Lead and Manage the IT Services... ...1/2 team Oversee incident and request management,... ...Implement and enhance ITIL-based service management... ...ticketing systems (e.g., Jira, ServiceNow) ~ Scripting...ServicenowFull time
- ...opportunities in Cybersecurity, IT, Data Analytics and... ...in resolving complex incidents. Possess extensive... ...applications, often leading in a specific technical... ...systems. ~ Knowledge of ITIL-informed processes and... ...of ITSM tools such as ServiceNow and Jira. Experience...ServicenowWork at officeLocal areaRemote work
- ...operations-focused Chief of Staff to enhance the efficiency of their global Policy and Communications team. This role demands effective... ...strategic planning processes. The ideal candidate will have over 4 years of relevant experience, strong project management skills,...
- A Inter Carreiras, localizada em Miami, busca um líder para estruturar e gerir o portfólio de projetos estratégicos da operação internacional. O profissional irá atuar como elo entre lideranças locais e execução de TI, garantindo a expansão do negócio nos Estados Unidos...
$100k - $120k
...Security - Forensics based in Miami, Florida. This role involves leading investigations and responses to cyber security incidents, analyzing compromised systems, and coordinating incident reports. With 4+ years of experience in forensics or threat analysis, the ideal candidate...$99.4k - $142k
Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in... ...risk into return for our shareholders. Lead, IT Risk The Lead of Technology Risk position... ...Perform post-mortem risk reviews for critical incidents and support operational loss reviews...Work at officeRemote workFlexible hours$19 - $22.33 per hour
...basics) Respond to and resolve incidents and service requests assigned via ITSM tools (e.g., ServiceNow) Perform break/fix support,... ...as needed Follow standard ITIL processes for incident, request... ...Opportunity Employer. We provide IT staffing services and solutions...ServicenowHourly payMinimum wageLocal areaRemote work- ...vacation-industry leader with global brands — including Royal... ...opportunity for a full time Lead Engineer, Cybersecurity Counter... ...including threat detection, incident response, vulnerability triage... ...such as CrowdStrike, Splunk, ServiceNow, and cloud security services...ServicenowFull time
- ...opportunities. Royal Caribbean Group’s IT‑Global Information Security Team has an exciting career opportunity for a full‑time Lead, IS Third Party Risk Management reporting... ...TPRM workflows within platforms such as ServiceNow GRC / Archer / MetricStream; intake workflows...ServicenowFull time
- ...role ensures employees have access to up-to-date HR information. With a Bachelor's degree and 2-4 years of Knowledge Management experience, candidates will work with ServiceNow to enhance HR processes. Andersen promotes a strong culture with benefits like profit sharing...Servicenow
- Stellar IT Solutions LLC is seeking a lead IT support professional in a fast-paced environment in Miami. The role centers on escalating... ...documenting best practices, and providing end-to-end incident resolution in ServiceNow. The successful candidate will balance technical...Servicenow
- Accenture is seeking a skilled professional for a Digital Forensics and Incident Response role in Miami, Florida. This position involves... ...Bachelor's degree or equivalent work experience, and a minimum of 4 years in digital forensics. The role may require travel depending...Work experience placement
- ...ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide... ...to do meaningful work that helps drive global business, investment and innovation... ...Suite, Microsoft Teams, OneDrive, Citrix, ServiceNow (or similar ticketing systems), and mobile...ServicenowWork at officeRemote workWorldwide
- ...the AI‑powered security & IT platform used by the... ...General Catalyst, Tiger Global, Felicis, Greycroft, and... ...industry leaders such as ServiceNow and AWS. Iru was named to... ...Calendar). You’ll play a leading role in establishing the... ...coverage 401(K) with a 4% company match 20 days...ServicenowFull timeWork at office3 days per week
- ...has an immediate opening for a ServiceNow Administrator/Developer. This... ...The successful candidate will lead the administration, configuration... ...while ensuring adherence to ITIL processes. Ideal applicants... ...ServiceNow System Administrator. IT staffing services are provided...ServicenowContract workImmediate start
$75 - $85 per hour
...powered by Accenture, a leading global professional services... ...timely resolution of incidents and service requests per... ...and support accurate ServiceNow/ITIL documentation for all... ...experience in Healthcare IT as Beacon Analyst... ...Coordinator will bring 4 years of experience in...ServicenowHourly payLive inWork at officeLocal areaFlexible hours$50 - $54 per hour
...Implementation Manager, Automation 4 days ago Be among the... ...is the trusted, global platform for logistics,... ...including MSC, Maersk, ZIM, and leading air, rail, and terminal... ...HRIS Project Manager (ServiceNow) Revenue Cycle... ...0-$65,000.00 1 week ago IT Project Manager, IT Product...ServicenowFull timeRemote workWorldwide$171.6k - $392.1k
...we help you succeed in a globally connected powerhouse of... ...competitive edge. As a ServiceNow Consulting Senior Manager you will play a leading role in that mission. Your... ...aspects of a ServiceNow IT/OM Asset Management... ...experience. 5‑7 years of Big 4 or equivalent...ServicenowSummer holidayFlexible hours
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