Director, Nursing Services

Responsibilities

The RN Nursing Services Director is an integral part of the InnovAge Adult Day Health Center leadership team directing all clinic functions, overseeing all clinic staff, and ensuring appropriate staffing along with high-quality standards of care. Direct responsibility for the hiring, evaluation, supervision, and termination of the clinic staff including RN, LPN/LVN, Medication Reconciliation Nurse, Medical Assistant, and Clinic Clerk. The position is on-site at the center Monday through Friday from 8a to 5pm and participates daily in the morning team meetings.

Clinic Management and Administration – 60%

• Functions as nursing leader within the Adult Day Center's, collaborating with the center's leadership - Center Operations Director and the Center Medical Director to achieve center and organizational goals.
• Evaluates the overall effectiveness of the clinic, implementing change and quality improvement as needed.
• Oversees and coordinates vaccinations of participants.
• Manages the flow of clinic; oversees appointment bookings, triaging, and gatekeeping in conjunction with primary care and staff. Ensures timely and appropriate care of participants.
• Oversees staff, verifies that exam rooms are stocked with necessary supplies and materials, cleanliness, and completion of daily clinic logs.
• Monitors expenditures with a commitment to good stewardship of the organization’s resources.
• Communicates with weekend and after-hour staff and follows up as appropriate.
• Develops relationships with all other departments to facilitate seamless healthcare for the participants.
• Sets clear expectations and assigns appropriate authority to staff; holds self and staff accountable for their scope of work and compliance with regulatory agencies and company policies and procedures.

Supervision and Training – 20%

• Provides leadership, mentoring, and management to clinical staff and support staff while using tools to measure productivity & progress on metrics.
• Effectively supervises and manages direct reports and provides, by example and leadership, motivation and direction to employees of the organization.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable state and federal employment laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; recognizing and rewarding employees; corrective disciplinary procedures and practices (under the direction of supervisor and in partnership with Human Resources), addressing complaints and resolving problems.
• Coordinates new staff onboarding process and conducts ongoing staff and provider training for EMR, practice management, and other clinical applications and clinical services to ensure quality and compliance of the programs.
• Ensures annual employee performance reviews are conducted in a timely and effective manner. Evaluates performance of employees for compliance with established policies and objectives of the organization and contributions in attaining objectives.
• Helps set the tone of the department to ensure morale, teamwork, and that the positive employment culture of the organization is maintained.
• Regularly schedules leadership/management, department, and staff 1:1 meetings to provide leadership, development, and a forum for communication to ensure coordination and collaboration in meeting organization and individual goals.

Participant Care - 20%

• Responds to and performs triage of incoming telephone calls.
• Assists in the treatment, examination, and testing of participants.
• Develops, implements, and maintains a current nursing care plan.
• Performs general nursing care to participants. Performs or supervises the administration of prescribed medications and treatments in accordance with nursing standards.
• Educates participants, family, and caregivers in regards to care, medications, and treatments.
• Coordinates participant care with outside contracted service providers which includes nursing homes, assisted living, laboratories, oxygen, etc.
• Oversees scheduling participants for specialist appointments and assists in hospital admissions and calling reports to the unit.
• Observes, records, and reports participants’ condition and reaction to drugs and treatments given by physicians.
• Implements written orders given by the primary care physician.
• Manages and reviews participant’s records, charts, pertinent information, and staff’s documentation, updates documentation as needed.
• Completes the nursing assessment form on visitors and participants at standard intervals.
• Complies with all regulatory and policy and procedure guidelines

Travel - 20% between InnovAge centers and team meetings that may require overnight travel out of state.

• Travel between local InnovAge worksites
• Overnight travel out of state

Required

• Current state issued Registered Nurse License
• Current First Aid and BLS certifications are required prior to hire . Acceptable vendors for certifications are from either American Heart Association and/or American Red Cross.
• 10+ yrs health care experience
• 3+ yrs supervising staff
• Skilled in using EMR systems and proficient in MS Office (Word, Excel)

Preferred

• Bachelor’s or Master’s in nursing, healthcare or related field.
• Bi-lingual
• 5+ yrs supervising staff
• EPIC EMR

Benefits

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.

InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.

Applicants are considered until the position is filled.

Posted Pay Range

$115,700 - $150,500

Additional Information

Compensation Disclaimer

The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.

Attention Florida Applicants

This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.

For more information, please visit the Clearinghouse Education and Awareness website:

Agency Disclaimer

InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.

Fraud Disclaimer

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Please be aware that all legitimate email communication regarding InnovAge job opportunities will come exclusively from an email address ending in @innovage.com.

At No Point In Our Hiring Process Will InnovAge

• Request payment from candidates for equipment, background checks, onboarding, training, or any other employment‑related purpose
• Ask for financial information (such as bank account details) before a formal offer and onboarding process is completed through our official systems

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